OK first thing's first. drive creation date is date of physical drive manufacture. volume production date is the licensed software volume installation created date. the machine isn't a return system if you've purchased direct from apple or through it's reseller programme unless stated by the vendor. there is a legal purchase compliance set by apple which enforces the sale of new systems unless you go to the refurbished section of their site and purchase a refurb at a discounted price.
as regards the issue, the internet error and voiceover issues are all part of an installation error so the best action is to boot your mac via the router to the internet and do a complete disk erase and rebuild. between a few of us here, we can advise on the method to disk erase and install OS X, it's bundled software and then going back to the app store and reinstalling your app, that's if you have downloaded the app from there. lew On 27 Mar 2012, at 01:18, Les Kriegler wrote: > Hi Lou, > > Well, the problem of losing internet connections persists. Now, here's what > I'm wondering. Before I format and re-install the OS and the one app I've > added, I think I should contact Apple. When I looked at my hard disk specs, > I noticed that the drive was created in October of last year. That seems > like a long time for a drive to be sitting around, or worse, I[m wondering if > this unit was returned? Anyway, I'm wondering if I should request a hard > drive replacement, which I assume would mean the iMac unit itself? I think > it's either going to be a replacement or the route you recommended. Thanks. > > Les > On Mar 26, 2012, at 3:41 PM, Lewis Alexander wrote: > >> This issue sounds all too familiar. the best resolution is this. >> >> you need to do a clean reinstall of OS X and it's applications. I came >> across this when I first took on my current macbook pro where a software >> glitch had occured. so, from my experience with system resets, I completely >> formatted and reinstalled from scratch, resolving the bug in question which >> doesn't exactly tie in with your fault but has similar issues. problem >> resolved and I managed to tailor the OS install how I wanted it (10.6) >> >> I always encourage anyone who has an issue like this out of the box to >> perform a system rebuild as every now and again at the factory, an >> installation may generate a flaw and expose itself or something else. so a >> good bit of advice if you're competent is to re-install the OS and apps. >> >> lew >> >> On 26 Mar 2012, at 20:36, Les Kriegler wrote: >> >>> Hi John, >>> >>> I have a Netgear Router. I'll contact Apple again and see what they say. >>> I can reproduce VO not talking every time I start up the Mac until I bring >>> focus to the Finder. Thanks for the assist. >>> >>> Les >>> On Mar 26, 2012, at 1:47 PM, John Panarese wrote: >>> >>>> What type of router are you using? I used to have this kind of issue >>>> when I was using a D Link router with my Mac. >>>> >>>> As for the second issue, I have seen this behavior on my Mac Book Pro >>>> during some boot ups. I'm wondering if there is a preference file that >>>> needs to be replaced or something of that nature. I haven't had the time >>>> to really dig and experiment though. >>>> >>>> Take Care >>>> >>>> John Panarese >>>> jpanar...@gmail.com >>>> >>>> >>>> >>>> On Mar 26, 2012, at 12:32 PM, Les Kriegler wrote: >>>> >>>>> I'm in the process of setting up our iMac. I still run our PC and it is >>>>> connected to our router. With the Mac, I often need to re-start our >>>>> system in order to get on the Internet. It works for a while, and then I >>>>> cannot connect to a page when launching Safari. An Apple rep told me to >>>>> go into Java Preferences and check the applets and update my Java >>>>> software which I did, but the problem persists. Also, when I start the >>>>> Mac, VO doesn't start talking until I Command Tab to the Finder. Any >>>>> suggestions on how to resolve these two issues? I'm running the latest >>>>> version of Lion, and all system software was updated when I initially >>>>> started our iMac. Thanks for any assistance. >>>>> >>>>> Les >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "MacVisionaries" group. >>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>> To unsubscribe from this group, send email to >>>>> macvisionaries+unsubscr...@googlegroups.com. >>>>> For more options, visit this group at >>>>> http://groups.google.com/group/macvisionaries?hl=en. >>>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>> To unsubscribe from this group, send email to >>>> macvisionaries+unsubscr...@googlegroups.com. >>>> For more options, visit this group at >>>> http://groups.google.com/group/macvisionaries?hl=en. >>>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> To unsubscribe from this group, send email to >>> macvisionaries+unsubscr...@googlegroups.com. >>> For more options, visit this group at >>> http://groups.google.com/group/macvisionaries?hl=en. >>> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to macvisionaries@googlegroups.com. >> To unsubscribe from this group, send email to >> macvisionaries+unsubscr...@googlegroups.com. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. >> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to macvisionaries@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
