Would this be easier via the terminal? Launch terminal and then type (or
copy paste):
cd ~/Library/Preferences
then
rm com.apple.iTunes.plist
rm com.apple.iTunesHelper.plist
CB
On 2/5/12 3:59 PM, Mr. L. Alexander wrote:
in an update to this, these files can be found but an application
called tinkertool is needed to uncover the hidden files.
tinkertool can be found here:
http://bresink.de/osx/0TinkerTool/download.php5
please be aware that if you show all files including hidden files, you
will see critical used files for OS X. these MUST NOT be touched
unless you are a competent systems technician or administrator with
recovery experience.
when you load this software, simply copy the tinkertool app to your
applications folder. from here, run it, it will display a welcome and
warning notice in 1 stating that the software can make changes to the
system which if used incorrectly can harm OS X.
the only area to tick is the first box saying "Show hidden and system
files"
once done, close the app and restart OS X for changes to take effect.
you may also log out and log in to apply changes.
Please be aware that on your desktop you will see additional files.
Don't delete or touch them.
go to /users/"USER"/library/preferences (/libary/preferences is a
hidden folder for a reason)
now that you are able to gain access to this, now remove the two
following files...
com.apple.itunes.plist
com.apple.itunesHelper.plist.
close the window
go back to applications and launch tinkertool.
uncheck "show hidden and system files"
quit the app, log out and log back in.
now relaunch itunes.
PLEASE NOTE: THIS IS A FIX ONLY FOR OS X 10.7 ONWARDS DUE TO THE WAY
THE FINDER WORKS WITH FILE SECURITY!
other than the additional steps of using tinker tool in OS X 10.7
upwards, the proceedure is pretty much the same for earlier versions.
lew
On 5 Feb 2012, at 20:24, Kawal Gucukoglu wrote:
Well everyone,
My itunes is terrible since updating to the latest version of Lion
and as Lew has explained to you all Ithe necessary files can't be
found to correct Itunes. I'm still waiting to see if anyone's Itunes
has been affected. All I want to do is to get my I phone 4S to sync
wirelessly when I format the phone to get it working again as it
should. I simply can't understand why Itunes should be fine
yesterday and today it's frankly crap excuse the language.
Kawal.
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