This is very helpful, Jim, and I will certainly read the documents to which you 
referred.  However, in order to not make waves here at work, I will use 
Outlook.  Most definitely not what I would have wanted, but it's probably for 
the best, politically.

Thanks to everyone,

Mike
 
On 15,Feb,2011, at 5:07 PM, Jim Barbour wrote:

> Hey Everyone,
> 
> I did some more digging here, and found out that the answer is that
> you need to use outlook.  Read on...
> 
> 1) Mail Disposition Noticiation (MDN) does exist, but is very poorly
>   supported; mainly because it's so easy to get around.
> 
>   However, outlook does respect MDN requests.
> 
>   The documentation is pretty clear that return receipts are not
>   reliable, but people use them anyway.
> 
>   See here for more info.
> 
>   
> http://www.chilkatsoft.com/braindump/email_headers/Disposition-Notification-To_header.html
> 
> 2) You can request a return receipt from any mail program, including
>   Mac Mail.  However, Mac Mail does not respect other people's
>   requests for a return receipt.
> 
>   See here for more info.
> 
>   http://email.about.com/od/macosxmailtips/qt/et_request_recp.htm
> 
> 3) If your office is insisting that you respect other people's
>   requests for a return receipt, you'll need to use Outlook.  I
>   did some googling, but couldn't find another email client that
>   respects these requests.
> 
> On Tue, Feb 15, 2011 at 02:55:13AM -0500, Geoff Waaler wrote:
>> Actually, when using a client such as MSOE, receipts are sent upon opening 
>> when a header shows a read receipt.  By default it presents a dialog box 
>> where one can optionally blow off sending the receipt.  This, IMHO adversely 
>> impacts the utility of the read receipt feature.  More over, in OE (and 
>> presumably Outlook as well) it's possible to configure message reading 
>> options such that receipts are never sent without even having to deal with 
>> the dialog box.
>> 
>> None of this is really helpful to Mike though.  Perhaps the best solution is 
>> to use filters as someone suggested earlier as well as a CC on your own 
>> address?
>> 
>> Best regards.
>> Geoff
>> 
>> On Feb 14, 2011, at 2:06 PM, Jim Barbour wrote:
>> 
>>> Hey Carolyn,
>>> 
>>> Yes, but a return receipt would be sent when the email is delivered to
>>> the imap server, not when the recipient downloads it and certainly not 
>>> when they read it.
>>> 
>>> Take Care,
>>> 
>>> Jim
>>> 
>>> On Mon, Feb 14, 2011 at 10:58:53AM -0700, Carolyn Haas wrote:
>>>> Hi Jim:
>>>> If I remember right there is a setting in Outlook express, and possibly in 
>>>> Outlook that automatically requests a return receipt.  I personally always 
>>>> thought it was useless, but I've also gotten the "return Receipt requested 
>>>> message on some incoming emails.
>>>> 
>>>> I wonder if there's anything in Google server settings for this.
>>>> Carolyn H
>>>> On Feb 14, 2011, at 7:42 AM, Jim Barbour wrote:
>>>> 
>>>>> Hello Michael,
>>>>> 
>>>>> Anyone using standard SMTP based mail (whether it be Mac Mail,
>>>>> Thunderbird, Outlook, or something else) will not be able to track
>>>>> when an email message they've sent out gets read, it just isn't
>>>>> possible.
>>>>> 
>>>>> So, the question is, what are your workmates using to read their mail,
>>>>> and would it benefit you to use what they're using?  What exactly
>>>>> are the requirements that are driving this question?  If the
>>>>> requirement truely is that you need to know when someone has read your
>>>>> mail, or they someone needs to know when you've read their mail, then
>>>>> I'd say it isn't possible unless you are all using some proprietary
>>>>> email system that supports this (not sure which one that would be)
>>>>> 
>>>>> I'd be happy to help more with this, if you can provide more
>>>>> information.
>>>>> 
>>>>> Jim
>>>>> 
>>>>> On Mon, Feb 14, 2011 at 10:25:10AM +0100, Michael Busboom wrote:
>>>>>> Greetings to all of you,
>>>>>> 
>>>>>> Here at work, there have been several misunderstandings about mail that 
>>>>>> was allegedly sent to me, but was ignored by me.  For my own protection, 
>>>>>> I need to be able to know when people read my mail, and I also need to 
>>>>>> be able to generate receipt requests.  this is critical, unfortunately.  
>>>>>> If I can't get the problem resolved, my only alternative is to use 
>>>>>> either Thunderbird or Outlook running under Windows, which I will do, 
>>>>>> though I would much rather stick with Apple's Mail.
>>>>>> 
>>>>>> Can anyone give me definitive suggestions?
>>>>>> 
>>>>>> Thank you very much in advance,
>>>>>> 
>>>>>> Mike
>>>>>> 
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