Hey Everyone,

I did some more digging here, and found out that the answer is that
you need to use outlook.  Read on...

1) Mail Disposition Noticiation (MDN) does exist, but is very poorly
   supported; mainly because it's so easy to get around.

   However, outlook does respect MDN requests.
   
   The documentation is pretty clear that return receipts are not
   reliable, but people use them anyway.

   See here for more info.
   
   
http://www.chilkatsoft.com/braindump/email_headers/Disposition-Notification-To_header.html

2) You can request a return receipt from any mail program, including
   Mac Mail.  However, Mac Mail does not respect other people's
   requests for a return receipt.

   See here for more info.
   
   http://email.about.com/od/macosxmailtips/qt/et_request_recp.htm

3) If your office is insisting that you respect other people's
   requests for a return receipt, you'll need to use Outlook.  I
   did some googling, but couldn't find another email client that
   respects these requests.

On Tue, Feb 15, 2011 at 02:55:13AM -0500, Geoff Waaler wrote:
> Actually, when using a client such as MSOE, receipts are sent upon opening 
> when a header shows a read receipt.  By default it presents a dialog box 
> where one can optionally blow off sending the receipt.  This, IMHO adversely 
> impacts the utility of the read receipt feature.  More over, in OE (and 
> presumably Outlook as well) it's possible to configure message reading 
> options such that receipts are never sent without even having to deal with 
> the dialog box.
> 
> None of this is really helpful to Mike though.  Perhaps the best solution is 
> to use filters as someone suggested earlier as well as a CC on your own 
> address?
> 
> Best regards.
> Geoff
> 
> On Feb 14, 2011, at 2:06 PM, Jim Barbour wrote:
> 
> > Hey Carolyn,
> > 
> > Yes, but a return receipt would be sent when the email is delivered to
> > the imap server, not when the recipient downloads it and certainly not 
> > when they read it.
> > 
> > Take Care,
> > 
> > Jim
> > 
> > On Mon, Feb 14, 2011 at 10:58:53AM -0700, Carolyn Haas wrote:
> >> Hi Jim:
> >> If I remember right there is a setting in Outlook express, and possibly in 
> >> Outlook that automatically requests a return receipt.  I personally always 
> >> thought it was useless, but I've also gotten the "return Receipt requested 
> >> message on some incoming emails.
> >> 
> >> I wonder if there's anything in Google server settings for this.
> >> Carolyn H
> >> On Feb 14, 2011, at 7:42 AM, Jim Barbour wrote:
> >> 
> >>> Hello Michael,
> >>> 
> >>> Anyone using standard SMTP based mail (whether it be Mac Mail,
> >>> Thunderbird, Outlook, or something else) will not be able to track
> >>> when an email message they've sent out gets read, it just isn't
> >>> possible.
> >>> 
> >>> So, the question is, what are your workmates using to read their mail,
> >>> and would it benefit you to use what they're using?  What exactly
> >>> are the requirements that are driving this question?  If the
> >>> requirement truely is that you need to know when someone has read your
> >>> mail, or they someone needs to know when you've read their mail, then
> >>> I'd say it isn't possible unless you are all using some proprietary
> >>> email system that supports this (not sure which one that would be)
> >>> 
> >>> I'd be happy to help more with this, if you can provide more
> >>> information.
> >>> 
> >>> Jim
> >>> 
> >>> On Mon, Feb 14, 2011 at 10:25:10AM +0100, Michael Busboom wrote:
> >>>> Greetings to all of you,
> >>>> 
> >>>> Here at work, there have been several misunderstandings about mail that 
> >>>> was allegedly sent to me, but was ignored by me.  For my own protection, 
> >>>> I need to be able to know when people read my mail, and I also need to 
> >>>> be able to generate receipt requests.  this is critical, unfortunately.  
> >>>> If I can't get the problem resolved, my only alternative is to use 
> >>>> either Thunderbird or Outlook running under Windows, which I will do, 
> >>>> though I would much rather stick with Apple's Mail.
> >>>> 
> >>>> Can anyone give me definitive suggestions?
> >>>> 
> >>>> Thank you very much in advance,
> >>>> 
> >>>> Mike
> >>>> 
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