Dear List,
I have received great advice from this and one other list.
I'm pretty sure at this point it is the device and not the Mac. And I suspect
there is nothing I can do at this end.
Below is a summery of what I tried based on list suggestions. Maybe this will
be useful to others in the future with related USB difficulty.
I tried the Milestone 312 on my old XP machine and it worked fine.
When I plug it in both the internal memory and SD card are recognized and fully
available.
I then tried again on the Mac, sometimes absolutely nothing happens but
occasionally the SD card will show up.
When the card shows up The finder acts strangely. When I move through the
browser it often gets locked up saying finder busy over and over.
The usual result is that it ends by saying Device ejected.
I was able one time to get to the utilities table and did notice that the one
category called Status was noted as unsupported.
I did try using another SD card and even no SD card but the results were the
same.
I also tried both USB ports on my Mac.
I also tried the original SD card in a external card reader on the Mac and it
worked correctly.
I really appreciate all this trouble shooting advice. It may not have solved
this problem but I'm sure it will be useful in future related situations.
I'd still appreciate ideas. But, I'm suspecting I will need to negotiate a
return with Independent Living Aids, USA.
If this community of tech savvy experienced users of macs and adaptive
equipment can't solve the issue then it is very likely a faulty device.
I'm told BONES has been contacted and is working on it, but I can't imagine
what they can do for me that this group has not all ready suggested.
Thank you all.
Eric Caron
On Sep 11, 2010, at 2:02 AM, Cara Quinn wrote:
> Eric, this sounds like a faulty usb connector to me.
>
> I and a friend had identical thumb drives and I used both on my Mac. Mine
> would consistently be recognized and stay that way until I ejected it.
> However, his would not. It would either not be recognized, or be prematurely
> disconnected with no warning at all, which would bring up the exact same
> dialogue you mention.
>
> The problem with his drive got worse and worse until it was unusable on
> either a Mac or Windows system, so this might be something to check into…
>
> HTH and hope you and yours have a lovely weekend!…
>
> Smiles,
>
> Cara :)
> ---
> View my Online Portfolio at:
>
> http://www.onemodelplace.com/CaraQuinn
>
> Follow me on Twitter!
>
> https://twitter.com/ModelCara
>
> On Sep 10, 2010, at 5:14 PM, Eric Caron wrote:
>
> Carolyn and others,
>
> I'm still looking for ideas. I have the unit attached directly to the
> computer USB port not a hub. I went to disk utilities and was pleased to see
> both the internal memory and SD card were in the table. I selected one of
> these and tried to select Mount, but Mount was dimmed. Next thing I knew the
> computer told me the Drive was ejected incorrectly and they disappeared from
> the table.
>
> I tried reconnecting the unit but now it is not recognized in the table. So
> now what?
>
> When I first hooked up the unit about four days ago it was not reliable but
> would stay connected for 10 or 15 minutes. Now, almost nothing.
>
> Thanks again for the disk utility tip and if anyone else has ideas I'd be
> grateful.
> By the way, I did ask the dealer, Independent Living Aids for help, but
> nothing yet. Maybe they will still come through.
>
> eric Caron
>
>
> LLOn Sep 10, 2010, at 12:06 AM, Carolyn wrote:
>
>> Hi eric:
>> You can indeed probably do this. It can be done by going into disk utility.
>> You'll want to find that and look for the option to "mount." (strange name
>> for an interface) but basically it allows you to connect devices that are
>> going unrecognized. I fixed my victor stream quite accidentally with about
>> as much of a clue as that. Good luck.
>>
>> Carolyn
>>
>> On Sep 9, 2010, at 8:52 PM, Eric Caron wrote:
>>
>>> Dear list,
>>>
>>> I recently purchased a Milestone 312, developed by BONES INC. I have
>>> a love hate relationship with this device. It is a USB device that
>>> preforms many functions including voice recording, general recording, Daisy
>>> book reading, clock, FM radio, agenda, and labeling. It uses a SD card and
>>> internal memory. My current problem is that when I plug the USB cable into
>>> the Mac it usually does nothing at all. A few times when I first attached
>>> it it did recognize the SD Card and the internal memory as two separate
>>> volumes. When recognized I navigate them in the finder. But most of the
>>> time either the usb connection is ignored or it is recognized and then
>>> almost immediately I get the message that the device was ejected
>>> incorrectly.
>>>
>>>
>>> Can anyone help me have the Mac recognize the USB device and not eject it
>>> automatically? I think the device is treated like a card reader and
>>> possibly others have found ways to force these devices to be recognized
>>> when they don't initially show up.
>>> Help and advice wanted.
>>>
>>> Eric Caron
>>>
>>>
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