I usually find selecting HTML view works a lot better. It's definitely usable 
on the web but not in standard view. I believe this is in settings.

On 13 May 2010, at 15:25, Olivia Norman wrote:

> Hi Everyone:
> So my gmail continues to have issues this morning.  I called Apple tech 
> support, and they were great as usual.  Usually, I find I need to deal with a 
> "Senior advisor" This was the case again this time, and he told me that his 
> gmail's having issues as well, running slowly, doing strange things in Apple 
> mail, etc.  After messing around with my settings we concluded that the best 
> way is to read mail on the website.  He turned on VO, and showed me the 
> basics (I'm confused by the conversation layout of the web based interface) 
> the only thing we couldn't figure out is how to reply to messages on the web 
> and how to read the complete message contents?  Is there a way to disable the 
> conversation feature and just read individual messages?
> I really hope Google resolves this soon! It does, indeed, seem to be a gmail 
> issue, though.
> Thanks for any advice about using ths site to work with gMail for the 
> timebeing! :)
> Olivia
> 
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