I tested it under Linux and Windows with screen readers and found Amazon remained accessible in both. So far, only Apple devices are exhibiting the accessibility issues.
From: macvisionaries@googlegroups.com <macvisionaries@googlegroups.com> on behalf of Eric Oyen <eric.o...@gmail.com>
Sent: Saturday, December 21, 2024 03:23
To: [MacVisionaries] <macvisionaries@googlegroups.com>
Subject: Re: Problems Using Amazon
You aren’t the only one to notice this. The name/account and lists thing is apparently a web dialog that steals focus and cannot be dismissed or bypassed. This appears to happen in safari
a lot (especially older versions). They have also changed the amazon app so that it is more confusing (and thus, less accessible).
I may have to locate my source for direct email and phone contacts for the amazon board of directors and post those items here. We, as a user base may have to flood both phone and email of the board members just to get their attention. It might
also benefit us to get hold of every organization that deals with us as a population and insist strenuously that they pressure amazon into doing the right thing.
One of the items I noticed that you pointed out is that windows platform based browsers and JAWS seem to work almost seamlessly with amazon. That means they have pretty much decided to go with Microsoft centric _javascript_ code, making it harder
for any of us to use apple OS based devices and browsers. So, we might also have to get apple involved as this will definitely start affecting regular users of apple platforms as well.
-Eric
Hello,
Has anyone else been having issues with Amazon with voiceOver? I know they’ve been changing things quite a bit, but I just tried to place an
order and it was super frustrating. I can navigate normally with VO-arrow keys but the moment I try to jump to a heading or do anything else, it totally stops interacting with the page. It just focuses on this element saying “Hello, Brandon,” then has a link
for “Account and Lists”.
I literally couldn’t complete the order. I had to get out my Windows computer and JAWS was able to do it just fine.
Just wanted to see if anyone else is having this issue.
Thanks,
Brandon
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