Hi Eileen,

 

I’m sure you probably did it this way, but if I don’t do an update with the 
phone plugged in to my Mac is to make sure it’s plugged into a wall adapter. 
For me at least, things always go much more quickly when the phone is connected 
to external power.

 

Pete De Vasto

 

From: 'Eileen Scrivani ' via MacVisionaries <macvisionaries@googlegroups.com> 
Sent: Thursday, October 31, 2024 10:58 AM
To: macvisionaries@googlegroups.com
Subject: Bad Experience With IOS 18.1 Update.

 

Hi All,

 

Just wanted to relate what a bad experience I had in updating my phone’s IOS 
from 18 to 18.1.

 

This morning I finally did the update to 18.1 and once VO came back on I could 
not get my fairly newish iphone 15 Pro to restart. After several attempts, I 
called Apple Accessibility for help to try and get the phone started. NO luck 
and their final suggestion to get the phone up and running was to bring the 
phone into the Apple store nearest me. 

 

I was in a total panic since I am now using a new insulin pump that I am able 
to operate through the phone and its tied into my CGM which also gives me 
readings through the phone. My biggest fear was that The insulin pump software 
was going to reset and require sighted help to get up and running again. Any 
way, I set up an appointment and had a family member ready to drive me over. 
Before leaving to go to the store, I tried once more to start up the phone. On 
this last attempt, a good hour and a half from when I started the updated and 
it originally came back with the screen saying “Hello,” it finally, presented 
the screen that prompts for a apple passcode. Once I entered the code it all 
seemed to be working but what a worrying update with this IOS release It was 
not a major jump in versions and the only reason I can think of is that 18.1 is 
introducing Apple Intelligence which I’m assuming is an A.I. update. What also 
added to the frustration of this was the fact I called Apple Accessibility and 
the rep could not determine that the phone was still going through the update 
or installation process. It was much easier for them to just issue a bring it 
into the store statement than to try and figure out the issue at hand.

 

Any way, I’m blowing off steam, but some who may not have done this update yet 
– be ware.

 

Eileen

 

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