Hi Søren,
First of all, if the crashing started when you updated to iTunes 9.1
(the latest version), then this could be related to your navigation
settings under VoiceOver Utility (VO-F8) if you have mouse cursor
follows VoiceOver cursor checked. If you're experiencing crashing and
you were last set to the iTunes Store in your sources table, it could
be due to a connection problem with the iTunes Store being down.
Another way to check whether this is a local settings problem that
might be a problem with your account setup and preferences rather than
with the iTunes app is to start up iTunes in minimal form under a test
account. If it doesn't crash, then there's either a problem file in
your iTunes library or a problem preferences setting.
In any case, you don't have to worry about losing any of your
purchases. If worst came to worst, simply adding the contents of your
Music/iTunes/Mobile Applications folder to even a completely new
iTunes library with the Command-O "Add to Library" shortcut would
restore the applications. Your backups (with information about
favorites in apps, contacts, etc.) are stored in you account under:
Library/Application Support/MobileSync/Backup
So it's certainly possible to recover everything. Incidentally, I
know that it is common under Windows to have to re-install
applications and iTunes, but I've never had to reinstall iTunes, and I
can count on the fingers of one hand the number of applications that
I've had to re-install on a Mac. In those two instances, it was
because the updated package installation changed to a completely
different format that I wasn't confident would simply "update".
Also, if you have Time Machine running, most of this will be backed up
already. Let us know if you need more help.
Best,
Esther
Søren Jensen wrote:
How do I uninstall it without removing too many files? It's both in
my applications folder and my users folder. Can I just remove it
from my applications folder without removing the folders in my users
folder?
If I wanna take a backup of my stuff in Itunes, do I then just have
to backup the Itunes" folder in the music folder? I also have a lot
of apps from my Iphone which I don't wanna miss. I could of course
just sync my phone again..."
Best regards
Søren Jensen
Mail & MSN:
s...@coolfortheblind.dk
Website:
http://www.coolfortheblind.dk/
Den Apr 13, 2010 kl. 8:37 PM skrev Joe Plummer:
hi, uninstall it and reinstall it. if not on your main pc make sure
you
deauthorize it and then reauthorize it when you get it reinstall. I
also
would backup any apps and songs you have bought thru iTunes.
Sign,
JP ( Joe Plummer)
joeplum...@tds.net
-----Original Message-----
From: macvisionaries@googlegroups.com
[mailto:macvisionar...@googlegroups.com] On Behalf Of Søren Jensen
Sent: Tuesday, April 13, 2010 2:28 PM
To: macvisionaries@googlegroups.com
Subject: Itunes won't start
Hi.
Suddently my Itunes has started to crash each time I try to start the
application. When i try to open it, I got the user notification
window,
where I can choose to send a report to Apple, ignore or open the
application
again. How do I fix this issue? Can I remove the preferences without
deleting all the music and stuff I have in my Itunes?
I really hope someone can help because I have to sync my Iphone
with Itunes
to accept a new provider...
Best regards
Søren Jensen
Mail & MSN:
s...@coolfortheblind.dk
Website:
http://www.coolfortheblind.dk/
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