this appears to have done the trick. at least so far. thanks.

> On May 17, 2022, at 6:26 PM, Brad Snyder <wb...@swbell.net> wrote:
> 
> I’m wondering if this issue could have to do with a mail message that is 
> trying to load remote content.
> To eliminate this possibility, try the following:
> 1.  Open Mail Preferences, and select the Privacy category.
> 2.  Make sure that either the Protect Mail Activity item is selected, or the 
> Block All Remote Content item is selected.
> 
> HTH.
> 
> - Brad -
> 
> 
> 
> 
> On May 17, 2022, at 17:57, Jonathan Cohn <jon.c.c...@gmail.com 
> <mailto:jon.c.c...@gmail.com>> wrote:
> 
> Well, I haven't heard of such a behavior but it is more likely a settings 
> strangeness than an anything else.
> There is a slight possibility that you are having storage issues, but that is 
> very unlikely.
> Try using 
> VO-F1 Read current application 
> VO-F2 Read current window name 
> VO-F3 Read current VO Cursor location 
> and 
> VO-F4 Read current keyboard focus 
> 
> This should let you kverify that you are indeed in a mail message window of 
> the Mail app and that your Focus is on the content of the message. 
> You can also try interact/stop interact commands to see if they provide 
> context.
> 
>               Best wishes,
> 
> Jonathan Cohn
> 
> 
> 
>> On May 17, 2022, at 15:46, Lorie McCloud <lorice...@gmail.com 
>> <mailto:lorice...@gmail.com>> wrote:
>> 
>> very often when I hit enter on an email it doesn't load. my Mac just sits 
>> there. I can't even close it. if I turn vo off and then back on it says: 
>> "archive.." at that point I can left-arrow to "close." I'm on an old Mac 
>> Mini, late 2014 running monterey.
>> 
>> is this just Mac old age or might something else be wrong? I do have Clean 
>> My Mac but last time I had it at the Mac store to fix a bungled upgrade, the 
>> tech told me not to use Clean My Mac. any suggestions?
>> 
>> thanks.
>> Lorie
>> 
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