Hi Eric, 

I have not had the chance to begin learning about Permissions yet, but have 
your clients music files been transferred from a Windows box? There seems to be 
some bug in Finder at the moment which prevents the copying of files which have 
come from a FAT32 drive. You'll have to use the Terminal to move them. The bug 
has something to do with a corrupted file.

TC
James, Lyn, Nash & Twinny
On 16 Mar 2010, at 16:11, Nicolai Svendsen wrote:

> Hi,
> 
> No, I haven't seen this before. Have you attempted to use Terminal to move 
> these files? I'd be interested to see if it complains then. The only  times 
> my Mac has complained when trying to paste is when nothing was in the 
> clipboard, even though I told it to copy. I think a good hint is that, when 
> nothing is in the clipboard, VoiceOver does not speak the name of the copied 
> item. You should hear "Copy, folder/filename". I don't even believe this can 
> be changed in the verbosity options, so you should hear that for sure. You 
> probably want to make sure with VO-F6 that something is actually  being 
> selected. Whether you interact with the table and use the VoiceOver 
> navigation keys, or simply use the keyboard commands when focussed on the 
> table without interaction, it should still select. On my Mac, though, if 
> nothing is following the VoiceOver cursor nothing seems to select, except 
> what is highlighted by either the mouse or the keyboard. Which would make 
> sense, really.
> 
> Sorry, those are the only things I can come up with at the moment. Things you 
> want to make sure are set, at any rate. And, if they are, that it is 
> focussing properly.
> 
> Regards,
> Nic
> Skype: Kvalme
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> 
> On Mar 16, 2010, at 4:58 PM, erik burggraaf wrote:
> 
>> Hi guys, one of my clients is trying to move a set of files from her home 
>> folder to the music folder inside her home folder.  When she presses command 
>> c voiceover says copied to clipboard.  When she opens the music folder and 
>> presses command V it goes clonk.  I've set the file and folder permitions on 
>> both the source folder and the music folder to 777, even though it shouldn't 
>> make any difference.  The same thing happened.  
>> 
>> Has any one seen this problem before?  Im stumped.
>> 
>> best,
>> 
>> erik burggraaf
>> A+ certified technician and user support consultant.
>> Phone: 888-255-5194
>> Email: e...@erik-burggraaf.com
>> 
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