Hi,

Search for Apple Trade-In for Mac or Apple Trade-In for iPhone.  Pages should 
come up that you can use.  It is a third party purchaser contracted by Apple to 
provide this service.  The form is mostly accessible, although a little 
frustrating at times.  For iPhone and iPad, you fill out the forms on-line, 
then you can either use your own packing boxes or they’ll send you one.  Your 
estimated value is given to you prior to them receiving the device.  They send 
you the Apple Store Gift Card by eMail once they’ve received and verified your 
device condition and specs.  I’ve never actually done this with a Mac, as each 
time I entered my specs, it was not worth any cash to me.  Silly things last 
too long, I guess.

Later…


Tim Kilburn
Jamf Certified Tech
Apple Teacher
(with Swift Playgrounds Recognition)
Fort McMurray, AB Canada

> On May 12, 2020, at 5:40 AM, Ian Harrison <ihcla...@gmail.com> wrote:
> 
> Hi all,
> 
> I am thinking of trading in my old iphone and Macbook with Apple in order to 
> buy new ones. One thing I can’t find out is how it works while we can’t go to 
> the stores. Could it all be done remotely? If I buy the new items, how long 
> do I get to return the trade in items and do they send all the necessary 
> packaging? How do they ensure the condition is right for the value they offer?
> 
> I have tried to find this out but frustrated in my wanderings around the 
> store terms and conditions.
> 
> With thanks
> Ian
> 
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