Yes, my wife told me that as well but figured I had nothing to lose by trying. 
Oh, as far as your last suggestion goes unfortunately we do not have Apple 
stores in New Zealand, the nearest one would be Australia.

Sent from Petrus's iPhone

> On 13/03/2020, at 17:00, Jürgen Fleger <mailinglis...@fleger.net> wrote:
> 

Hi Petrus,
as far as I know there's no such e-mail-address for support. You can use the 
feedback page on the internet or the technical support via telephone. And you 
could visit an Apple Store of course.
All the best
Jürgen


Von meinem iPhone gesendet

>> Am 13.03.2020 um 04:46 schrieb Petrus Tuerlings <petrus.t...@gmail.com>:
>> 
> Hi all,
> I wanted to email apple to asked if there was a way I could put my purchased 
> alert tones  on on to my Mac, or purchase new ones  for my Mac. I didn’t want 
> to email the accessibility email address as it really isn’t an accessibility 
> issue. Is there an address I can use? I tried to guess as I couldn’t find one 
> on their web-site. This is the auto reply I got. 
> 
>> Begin forwarded message:
>> 
>> From: supp...@apple.com
>> Subject: (Auto-reply) Apple Support
>> Date: 13 March 2020 at 16:27:31 NZDT
>> To: petrus.t...@gmail.com
>> 
>> Thank you for contacting Apple. This is an unattended Apple e-mail address.
>> Here are some support options for your Apple products and services:
>> 
>> Suspicious E-mails
>> ——————————
>> If you've received a suspicious-looking email that looks like a receipt or
>> invoice claiming to be from Apple, forward it to reportphish...@apple.com
>> 
>> 
>> Apple Music on Android devices
>> ——————————
>> Go to
>> https://getsupport.apple.com/?caller=andrdamp&PGF=PGF51003&category_id=SC0256&symptom_id=21333
>> 
>> 
>> Apple TV app for Smart TVs as well as Roku and Amazon Fire TV streaming
>> devices
>> ——————————
>> Go to this article for setup
>> information:https://support.apple.com/en-us/HT209440
>> Go to http://getsupport.apple.com to request help on Apple TV app for your
>> device.
>> 
>> Shazam customer support
>> ——————————
>> Go to this article https://support.apple.com/HT210331 and click on the link
>> in Get Help
>> 
>> 
>> All Other Apple Support Needs
>> ————————————————————
>> Go to http://getsupport.apple.com
>> 
>> 
>> Thanks again for writing.
>> Apple
> 
> Sent from Petrus' MacBook 
> 
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