We finally got it restored. He had setup Facetime but it wouldn’t unlock either.
Sarai D Bucciarelli <http://www.linkedin.com/in/SaraiDBucciarelli> www.linkedin.com/in/SaraiDBucciarelli From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of Dean Adams Sent: Monday, January 22, 2018 4:43 AM To: Macvisionaries macvisionaries <macvisionaries@googlegroups.com> Subject: Re: disabled iPhone X Hi There, Did you try logging into your fathers icloud account in itunes if not try this Did he not setup face ID to unlock his Iphone x Regards Dean Sent from Dean Adams Macbook Pro breezepa...@gmail.com <mailto:breezepa...@gmail.com> Voip phone: +6124307 9248 Mobile: +61428133758 Skype and Twitter : deanadams9 On 21 Jan 2018, at 12:57 pm, Sarai Bucciarelli <sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com> > wrote: Hello: I could use some help.! My dad disabled his iPhone X by not typing in the password right. We cannot get voiceover on. We tried using iTunes recovery mode and got an error. I have access to my own mac, a windows machine, and dad’s icloud account info. How can I get the phone back to factory defaults so we can start over? Sarai D Bucciarelli <http://www.linkedin.com/in/SaraiDBucciarelli> www.linkedin.com/in/SaraiDBucciarelli -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: <mailto:macvisionaries+modera...@googlegroups.com> macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you can reach Cara at <mailto:caraqu...@caraquinn.com> caraqu...@caraquinn.com The archives for this list can be searched at: <http://www.mail-archive.com/macvisionaries@googlegroups.com/> http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to <mailto:macvisionaries+unsubscr...@googlegroups.com> macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to <mailto:macvisionaries@googlegroups.com> macvisionaries@googlegroups.com. Visit this group at <https://groups.google.com/group/macvisionaries> https://groups.google.com/group/macvisionaries. For more options, visit <https://groups.google.com/d/optout> https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: macvisionaries+modera...@googlegroups.com <mailto:macvisionaries+modera...@googlegroups.com> and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com <mailto:macvisionaries+unsubscr...@googlegroups.com> . To post to this group, send email to macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> . Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.