Hi There,
Did you try logging into your fathers icloud account in itunes if not
try this Did he not setup face ID to unlock his Iphone x
Regards Dean
Sent from Dean Adams Macbook Pro
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> On 21 Jan 2018, at 12:57 pm, Sarai Bucciarelli <sarai.bucciare...@gmail.com>
> wrote:
>
> Hello:
> I could use some help.! My dad disabled his iPhone X by not typing in the
> password right. We cannot get voiceover on. We tried using iTunes recovery
> mode and got an error. I have access to my own mac, a windows machine, and
> dad’s icloud account info. How can I get the phone back to factory defaults
> so we can start over?
>
> Sarai D Bucciarelli www.linkedin.com/in/SaraiDBucciarelli
> <http://www.linkedin.com/in/SaraiDBucciarelli>
>
>
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