Docuscan plus should use any Twain compatible scanner on your Mac. my guess is that you forgotten to install the can and drivers and utilities that came with your scanner for the Mac .if they didn't come on a CD with your scanner you'll probably have to download them off the internet. hope this helps, Erik

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On September 24, 2016 4:30:33 PM "lscrivani" <lscriv...@verizon.net> wrote:

I just installed docu scan plus as a demo.  It is only making use of the on
board camera on the mack book.  Is that the norm for the trial version.
Also I tried my cannon scanner  that, is used on my windows machine and the
mac, does not see it at all.  Is that due to being incompatible?
    Louis

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