:) I will leave well enough alone. This is not the forum for it.

From E.T.'s Keyboard...
  Are We Alone in the Universe?
ancient.ali...@icloud.com

On 8/17/2016 1:25 PM, Karen Lewellen wrote:
Perhaps my turn to raise a Vulcan eyebrow in confusion.
According to some sources there are perhaps over 400 million individuals
on the planet experiencing sight loss...educated by whom and qualified
for what?
I am  thinking of the doctors lawyers, scientists and even members of
Parliament at the moment smiles.
 Not that access and inclusion is about blindness  so to speak.
Kare


On Wed, 17 Aug 2016, E.T. wrote:

Simon,
  Yeah I know. If blind people were better educated and better
qualified. it might be a different story.

From E.T.'s Keyboard...
 Are We Alone in the Universe?
ancient.ali...@icloud.com

On 8/17/2016 3:49 AM, Simon Fogarty wrote:
 ET,

  I can speak as both a blind person and someone that has senior
management
  people saying it's not an issue when advised of accessibility issues.

  I work for an organisation that calls itself an EEO that stands for
Equal
  Opotunity employer,

  I work in the area of IT Support and desktop administration.

 We have in the passed 18 months had a new managed windows desktop
 environment installed this was mentioned on this list a month or so
back.
 It's a citrix based xen system which does not allow for screan reader
 access for those of us with sight issues.

 Yet I'm expected to support this system without adaptive
accessibility and
 my director says well we're not bothering to do anything about it as
it's
 only an issue for 1 person.

 Other systems that are still being implemented are flash based and
proving
 to be issues and again I get well we're not changing things and the
best
 one, we'll find something else for you to do...



 Just a couple of vews to think of.

  Not everyone is willing to pull their head out of their A hole.


 -----Original Message-----
 From: macvisionaries@googlegroups.com
 [mailto:macvisionaries@googlegroups.com] On Behalf Of E.T.
 Sent: Wednesday, 17 August 2016 4:19 PM
 To: macvisionaries@googlegroups.com
 Subject: Re: amazon's accesability contact.

     No offense on the "excess ability wording so to play on it a bit...
 If this upper management is supposed to deal with accessibility,
then is
 it not obvious they do not know the nuts and bolts thus they need to
hear
 from those these efforts is supposedly aimed at?

  From E.T.'s Keyboard...
    Are We Alone in the Universe?
 ancient.ali...@icloud.com

 On 8/16/2016 9:13 PM, Mary Otten wrote:
>  I know for a fact that Peter corn is the head of the excess
ability >  initiative and Amazon. I don't know who to take it too. I
do know just >  as a general rule the people who are in charge of
large efforts are not >  in the habit of answering nuts and bolts?
This on an individual basis, >  just based on the fact that they are
upper management. So, sure. Right >  to Peter corn at that address,
assuming it is correct. But if you don't >  get an answer, don't be
surprised.
>  Mary
> > >  Sent from my iPhone
> > >  On Aug 16, 2016, at 9:02 PM, E.T. <ancient.ali...@icloud.com>
wrote:
> > > >  Mary,
> >    Do you know this for a fact or are you speculating? If Peter
Korn is > >    not the one to take it to, then who or what or where?
> > > >  From E.T.'s Keyboard...
> >  Are We Alone in the Universe?
> >  ancient.ali...@icloud.com
> > > > >  On 8/16/2016 8:45 PM, Mary Otten wrote:
> > >  Given the fact that the email address you have is for Peter
corn, > > >  the excess ability head guy at Amazon, I wouldn't expect
a reply > > >  from that address from him personally. That sounds
like something > > >  that would not be something he would directly
deal with as head of > > >  the whole department.
> > >  Mary
> > > > > > > > >  Sent from my iPhone
> > > > > > >  On Aug 16, 2016, at 7:01 PM, E.T.
<ancient.ali...@icloud.com> > > > >  wrote:
> > > > > > > >   Well. This was shared some time ago so may be out
of service now, > > > >   who knows.
> > > > > > > >  pk...@amazon.com
> > > > > > > >  From E.T.'s Keyboard...
> > > >  Are We Alone in the Universe?
> > > >  ancient.ali...@icloud.com
> > > > > > > > >  On 8/16/2016 6:51 PM, Karen Lewellen wrote:
> > > > >  ...and when I go to the your orders page and choose digital
> > > > >  orders, and locate my items, and choose download your
music...I
> > > > >  reach an error that says "we are having a problem with
your > > > > >  music
> > > > >  orders.
> > > > >  I spent 2.5 hours with Amazon on the issue...which is why my
> > > > >  question is for  a direct accessibility contact, not > > >
> >  instructions.
> > > > >  Thanks,
> > > > >  Kare
> > > > > > > > > > > > > > > >  On Tue, 16 Aug 2016, E.T. wrote:
> > > > > > > > > > > >  Mark Taylor posted some information probably
last year about
> > > > > >  downloading music via web interface.
> > > > > > > > > > > >  I have not done this as I have not bought
music in a while. I > > > > > >  am
> > > > > >  pasting below the information Amazon sent to Mark.
> > > > > > > > > > > >  As an alternative, you can download your
music directly > > > > > >  through
> > > > > >  your web browser. To help make this easier, we've
completely
> > > > > >  redesigned web browser downloading. It now gives you the
> > > > > >  option
> > > > > >  to download albums and multiple tracks at the same time
using
> > > > > >  .ZIP files. ZIP is a file format that compresses content
for > > > > > >  quicker transfer.
> > > > > > > > > > > >  You can download music through your browser
after completing a
> > > > > >  Digital Music Store purchase, from Your Orders
> > > > > >  (https://www.amazon.com/yourorders), and from your music
> > > > > >  library
> > > > > >  https://www.amazon.com/musiclibrary
> > > > > > > > > > > >  Just select the albums or songs you want to
download and click
> > > > > >  the "Download" option onscreen. If prompted to install
the > > > > > >  Amazon
> > > > > >  Music app for PC and Mac, you can click "No thanks, just
> > > > > >  download
> > > > > >  music files directly."
> > > > > > > > > > > >  For multiple songs and albums, your download
starts > > > > > >  automatically
> > > > > >  in a pop-up window, and is split into one or more .ZIP
files. > > > > > >  You
> > > > > >  can click the files in the download window once they're
ready > > > > > >  to
> > > > > >  save to your computer. If you've only selected one song, it
> > > > > >  downloads as an individual .MP3 file.
> > > > > > > > > > > >  To complete your download:
> > > > > > > > > > > >  1. Choose "Save" if your browser asks
whether you want to open > > > > > >  or
> > > > > >  save the file(s).
> > > > > > > > > > > >  2. Open the file(s) once the download is
complete. Most > > > > > >  browsers
> > > > > >  display the status of your download onscreen, and then
give > > > > > >  you
> > > > > >  an option to open it.
> > > > > > > > > > > >  3. Files typically save to your browser's
default "Downloads" > > > > > >  folder.
> > > > > >  You can then move each of the music tracks you've
downloaded > > > > > >  to
> > > > > >  the preferred location on your computer (e.g. "Your
Music" or > > > > > >  "Music").
> > > > > > > > > > > >  Tip: To add your downloaded music to iTunes,
launch the iTunes
> > > > > >  app and select "Add File to Library" from the menu.
Browse to > > > > > >  the
> > > > > >  file or location where you saved your download, then
select > > > > > >  each
> > > > > >  track you want to add and confirm.
> > > > > > > > > > > >  To learn more about downloading music
through your browser, go > > > > > >  to:
> > > > > >  https://www.amazon.com/help/music/zipdownloads
> > > > > > > > > > > >  You can also use the Amazon Music app for PC
and Mac to > > > > > >  download
> > > > > >  music to your computer. With the Amazon Music app, you
can > > > > > >  play
> > > > > >  and download your music library, automatically export your
> > > > > >  downloaded music to iTunes or Windows Media Player, and
more. > > > > > >  For
> > > > > >  additional  information, including installation
instructions, > > > > > >  go to:
> > > > > >  https://www.amazon.com/getamazonmusic
> > > > > > > > > > > >  From E.T.'s Keyboard...
> > > > > >  Are We Alone in the Universe?
> > > > > >  ancient.ali...@icloud.com
> > > > > > > > > > > > >  On 8/16/2016 4:19 PM, Karen Lewellen wrote:
> > > > > > >  Hi folks,
> > > > > > >  I am asking here because I believe someone before
shared > > > > > > >  their
> > > > > > >  name and e-mail.
> > > > > > >  I am beyond dismayed that I cannot download the mp3
items,
> > > > > > >  three files, that I have purchased.
> > > > > > >  Amazon seems to be force feeding their library
program, > > > > > > >  which I
> > > > > > >  am told by a supervisor should not be the case.
> > > > > > >  Given all the spam coming from their  direction of
late, I > > > > > > >  am
> > > > > > >  likely going to have to get someone else  to log in
and get > > > > > > >  my
> > > > > > >  files as I require them under deadline.
> > > > > > >  Still I want to raise the issue with accessibility,
because > > > > > > >  the
> > > > > > >  access page is worse than the rest oft he site.
> > > > > > >  ideas?
> > > > > > >  Kare
> > > > > > > > > > > > > > > > > > >  --
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