Hi,

You should never need to change the use driver software popup. Your first step 
is to pick the printer from the list assuming the printer is connected by USB 
or supports Bonjour. If it is an IP printer, you will need to know it’s IP 
address and enter it manually, but once that is done, again the driver will 
self select.

The help is quite good describing this. Hit the help icon button for a better 
detailed description.

Best,
—k
Faith doesn’t give you the answers, it merely stops you from asking the 
questions.

On Apr 17, 2016, at 2:56 PM, M. Taylor <mk...@ucla.edu> wrote:

> Hello Everyone,
> 
> Here's the scenario that I have encountered several times on multiple new
> Macs:
> 
> 1..
> Open the Add Printer dialog box.  
> 
> 2.
> Select Add Printer.  
> 
> 3.
> In the Use pop-up box, choose Select Software.
> 
> At this point, time-and-time again, the list of available Apple printer
> drivers is either empty or sparsely populated with completely irrelevant
> drivers.  If I type in the actual brand of the printer, for example, Cannon,
> no drivers are displayed.
> 
> This has happened to me both when installing my own printers and when
> installing printers for others.  
> 
> I remember that when I attempted to install my Samsung printer, I ran into
> this problem.  Even after checking for updates, no drivers were displayed.  
> 
> However, a couple of days later, when attempting to do so again, the list
> was populated with hundreds of drivers, one of which was my particular
> model.  
> 
> Again, I have encountered this same scenario over and over again, including
> yesterday when attempting to install a printer for a friend.
> 
> Of course, some suggest that one should go to the manufacturers site to
> download the drivers.  A great idea unless the manufacturer informs you that
> the drivers for the model are already provided by Apple.  
> 
> I have conducted several Google searches on this and have discovered that a
> lot of people encounter this problem yet I cannot discover a solution.  The
> closest I came to finding a solution is located in a support document,
> posted by apple, listing all of the currently provided printer drivers.
> However, they do not address exactly how to get the list of drivers to be
> displayed, automatically,, on demand.
> 
> Any thoughts?
> 
> Mark
> 
> 
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moderators directly rather than posting on the list itself.

Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn 
- you can reach Cara at caraqu...@caraquinn.com

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