Hi Matt. Do you have his email address or would you like me to give it to you?

Shawn
Sent From My White MacBook
Facebook Username: Shawn Krasniuk
Twitter Handle: shawnk_aka_bbs
Skype username: bbstheblindrapper
Facetime: bbssh...@icloud.com

> On Oct 22, 2015, at 6:50 PM, Matthew Dierckens <matt.dierck...@me.com> wrote:
> 
> Sean, I am also experiencing the same issue with Cereproc Nathan. I am going 
> to contact Graham immediately.
> 
> Matt Dierckens
> Certified Assistive technology specialist
> Macintosh trainer
> Canadian phone: 5199629140
> U.S. Phone: 5734011018
> Sent from my iPhone
> 
>> On Oct 22, 2015, at 18:06, Shawn Krasniuk <bbssh...@icloud.com> wrote:
>> 
>> Chris, that wasn't rude at all. That is a valid question. A question that I 
>> don't know the answer to, but a friend of mine said that companies don't 
>> like giving refunds if they can fix issues. We'll just have to wait and see. 
>> They're from Scotland so I'll know if they'll give me a refund or not 
>> tomorrow.
>> 
>> Shawn
>> Sent From My White MacBook
>> Facebook Username: Shawn Krasniuk
>> Twitter Handle: shawnk_aka_bbs
>> Skype username: bbstheblindrapper
>> Facetime: bbssh...@icloud.com
>> 
>>> On Oct 22, 2015, at 4:47 PM, Chris Gilland <clgillan...@gmail.com> wrote:
>>> 
>>> I'm not purposely trying to be rude, but what makes you think that they 
>>> would not give you a refund?
>>> 
>>> Thanks.
>>> 
>>> Chris.
>>> 
>>> 
>>> 
>>> 
>>>> On October 22, 2015 5:35:47 PM Shawn Krasniuk <bbssh...@icloud.com> wrote:
>>>> 
>>>> Hi all. Well I'm not a really happy camper. This will probably solidify 
>>>> the points that Sabahattin stated about these voices a few months ago, but 
>>>> anyway, I'm in contact with a guy from Cereproc named Graham Leary. Since 
>>>> El Capitan is no longer in beta, I was able to tell him my issues that 
>>>> I've been having with these voices and asked if there was an update to 
>>>> them. He said that there was, and since I purchased an upgrade and support 
>>>> for a voice for a year, I was able to update one of them, Nathan. Anyway I 
>>>> updated Nathan thinking that the issue would be fixed. Sadly though, it 
>>>> wasn't, and the voice is still unusable with Voiceover. He'll say his name 
>>>> when I select him in the speech rotor but that's it. I kinda feel like a 
>>>> chump now because I wasted 17 pounds 99 which translates into $35 Canadian 
>>>> thinking that the issue would be fixed. So I told Graham to either fix the 
>>>> issues or give me my money back. I hope they'll at least fix the issue 
>>>> because I highly doubt they'll give me a refund. So as Sabahattin stated, 
>>>> stick to either the Apple voices, Nuance or Acapela, and from my personal 
>>>> experience, don't buy from a TTS company that makes you buy upgrades to 
>>>> every voice.
>>>> 
>>>> Shawn
>>>> Sent From My White MacBook
>>>> Facebook Username: Shawn Krasniuk
>>>> Twitter Handle: shawnk_aka_bbs
>>>> Skype username: bbstheblindrapper
>>>> Facetime: bbssh...@icloud.com
>>>> 
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