Traci, 

On Sunday, I called Apple tech support with what I thought would be a simple 
question and fix to problems I experienced while using IBooks.I did the upgrade 
to El Cap from Yosemite.

Apple tech shared  viewing my computer and observed the behavior.  I literally 
spent about 3 hours on the phone with them.  The exact problem you describe 
with VO just stop working – no sound – kept happening across the board.  I kept 
having to use command F5 to turn it back on (I never turned it off to begin 
with).  Finally the tech rep suggested restoring the install of El Capitan.  
The system would not even allow me to restore/reinstall the software.  Bottom 
line is I have an appointment set up on Friday morning to bring the Mac book 
into them and let them work on it in the Apple store.  I’m very disgusted with 
the computer at this point. 

Eileen

From: Traci Duncan 
Sent: Wednesday, October 14, 2015 10:42 AM
To: macvisionaries@googlegroups.com 
Subject: VO going haywire with El Capitan

Hi all,

I’m noticing in iTunes & the App store, VoiceOver will stop responding to any 
keystrokes.  I’ll try basic movements like VO-right-arrow or the command to 
interact with a page or table, & VO is silent.  When I command-f5 to turn 
VoiceOver off, it does speak VoiceOver off.  When I turn it back on, all is 
well, but the behavior is random & surprisingly frequent.  Is anyone else 
experiencing this?

Also in Safari, when I go to type something in an edit field, VoiceOver goes 
completely haywire.  Like it is suddenly confused with all the usual commands.  
I need to turn VO off & type what I want, then turn VO on again.  This issue 
sounds sort of familiar.  I believe I’ve read about a bug like this.

Lastly, & maybe I should start a new topic for this one, but menus in Safari…  
They seem to appear on several different webpages now.  VoiceOver gets stuck 
inside them and the only way I know how to get out of it, is by VO-m, then 
escape.  The Verizon Wireless website is especially bad.  I need to VO-m, 
escape, then quickly navigate to a different part of the site, or VO will focus 
inside a menu again.  Any suggestions for this?  Maybe there is a way to 
navigate these menus & I’m unaware of it.

Thank you,
Traci

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