John,
Thanks, I’m going to the apple store tomorrow to see what they say.

Blessings,
Stacey Robinson and GEB dog Kirk.
                                
mailto:stacey...@bellsouth.net <mailto:stacey...@bellsouth.net>
> On Jun 15, 2015, at 7:45 PM, John's Gmail <jharden...@gmail.com> wrote:
> 
> Before you set your phone back to factory defaults try rebooting it. Hold 
> down the lock button at the top of the phone and the home button until the 
> Apple appears on the screen. About nine seconds but if you can't see it At 
> all I usually ask somebody when the Apple appears. I have been using iPhones 
> for five or six years and have never said it back to factory defaults except 
> when I was getting rid of one.
> John Harden
> Quality Brailler Repair LLC
> 
> For professional Perkins Braille Writer repair.
>  
> 386-238-5871
> jharde...@cfl.rr.com <mailto:jharde...@cfl.rr.com> 
> 145 N. Halifax Ave. #605
> Daytona Beach, FL 32118
> 
> 
> 
>> On Jun 15, 2015, at 10:17 AM, Stacey Robinson <stacey...@bellsouth.net 
>> <mailto:stacey...@bellsouth.net>> wrote:
>> 
>> I backed it up through iTunes but I’m thinking of starting completely over.
>> 
>> Blessings,
>> Stacey Robinson and GEB dog Kirk.
>>                              
>> mailto:stacey...@bellsouth.net <mailto:stacey...@bellsouth.net>
>>> On Jun 15, 2015, at 9:08 AM, blindcowgirl1...@gmail.com 
>>> <mailto:blindcowgirl1...@gmail.com> wrote:
>>> 
>>> No, it does not require cited help. Did you do it through the computer?
>>> 
>>> Sent from my iPhone
>>> 
>>> On Jun 15, 2015, at 10:07 AM, Stacey Robinson <stacey...@bellsouth.net 
>>> <mailto:stacey...@bellsouth.net>> wrote:
>>> 
>>>> I’ve had trouble with losing calls and such.
>>>> Apple can’t duplicate my problem. I’ve also had difficulty answering calls 
>>>> . These buttons pop up like decline ignore accept message etc.
>>>> I can’t answer with a two finger double tap anymore.
>>>> Can someone tell me if it requires sighted help to set your phone back to 
>>>> factory defaults?
>>>> I have a basic phone to activate but I tried that for a while and really 
>>>> missed my iPhone.
>>>> 
>>>> Blessings,
>>>> Stacey Robinson and GEB dog Kirk.
>>>>                            
>>>> mailto:stacey...@bellsouth.net <mailto:stacey...@bellsouth.net>
>>>> 
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