Hi Pamela:
I just went through this process.  Although I was eventually able to make the 
payment I can’t remember how I did it.  But here is what I am writing to tell 
you.

What they don’t clarify in their adverts for the 1 tarabyte storage is that any 
files stored on your dropbox are duplicated on your hard drive as well.  So 
unless you have a huge hard drive on your computer, you will be unable to 
upload all of your files without hopelessly clogging up your hard drive.

There is another option which I have found to be quite workable.  I reassigned 
my dropbox to an external hard drive and have all the files stored on that.  
The only thing you have to remember is that copying files into your dropbox on 
the external drive does not automatically upload them.  You have to make sure 
the dropbox app is opened and operational.  This is easily accomplished though 
in the applications folder and opening dropbox app.

By the way, I did communicate with dropbox about the inaccessibility of their 
site but they were unresponsive.

Jean

 

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