to put my thoughts in, i can access it no problem on my iphone, haven't tried all episodes, but cannot, for the life of me, access it whatsoever on the apple tv. and yes, i have signed out and back in, to no avail. any ideas? i can get to the audio menu on the apple tv, but the option for video description, just doesn't appear! and i know of nothing else that has it to test it on.
> On Apr 20, 2015, at 9:15 PM, Ray Foret Jr <rforet7...@comcast.net> wrote: > > Seems to me the issue here is more to do with Silverlight than Netflix. > >From what I seem to recall, Silverlight has always been an issue for us: > Even during my windows days I could never manipulate it. > > > Sincerely, > The Constantly Barefooted Ray > > Still a happy Mac, Verizon Wireless iPhone 6+ and Apple TV user! > > Sent from my Mac, > the only computer with full accessibility for the blind built-in > >> On Apr 20, 2015, at 9:03 PM, Christine Grassman <cgrassman1...@gmail.com> >> wrote: >> >> >> I called Netflix Customer Service and the woman I spoke with was very >> friendly and sympathetic, and essentially said that the only instructions >> they had was the article I posted earlier. The audio description for >> Daredevil is completely unreliable on my end. I have it working on episodes >> 1 and 3, but cannot get it to work on 2. At all. No matter what I do. >> I have been fussing around with Silver Light on my MacBook, trying every >> which way, trying different browsers and the like to see if I can somehow >> manage to find the controls while it is playing to access the subtitles >> menu, but absolutely no luck. This is proving to be extremely frustrating >> for my son, who really wants to continue to watch Daredevil. They should >> have never released this until it was more reliable. Fed up. >> All that undeserved positive publicity, certainly at least at this time. I >> am grateful they are willing, but this is frankly almost worse than having >> nothing, at least under the circumstances I’ve got. >> >> Christine >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
