Hello Grant,
I am so sorry you are having this problem but thank you so much for
sharing
your insights.
How does one go about uninstalling the Jaws Intercept video drivers?
I was thinking about setting up Windows 7 on my MacBook Pro but, after
reading your post, perhaps I'll rethink this.
Thanks again,
Mark
-----Original Message-----
From: macvisionaries@googlegroups.com
<mailto:macvisionaries@googlegroups.com>
[mailto:macvisionaries@googlegroups.com] On Behalf Of Grant Hardy
Sent: Saturday, August 30, 2014 8:04 PM
To: MacVisionaries List
Subject: A few issues with Boot Camp, and a heads-up for users of JAWS
Hello all,
I encountered Wi-Fi issues on a late 2013 Retina Macbook Pro while
running
Windows 8.1 professional via Boot Camp. I therefore decided to do some
troubleshooting. Really the only troubleshooting suggestion I could find
apart from erasing my Windows partition and starting from scratch was to
repair the Boot Camp support software. I tried to do this but got errors
saying that the installer could not complete and to try it again at a
later
time.
Upon doing some research, I discovered that at least a few people got
these
errors who had third-party video drivers installed, and therefore the fix
was to temporarily uninstall all third-party video devices, repair
the Boot
Camp installation, then reinstall them. As you probably know, JAWS
does in
fact install a video driver to assist with screen reading, so I
uninstalled
it temporarily and sure enough, this was the fix. The Boot Camp installer
was able to run at that point and repaired the support software.
Unfortunately, it seems that uninstalling the Freedom Scientific Video
Intercept drivers triggered my JAWS activation to be lost. Clearly this
should not have happened, but I've encountered many situations where this
has happened to JAWS over the years for fairly minor system tweaks,
or even
smaller things such as turning off the Wi-Fi switch on a laptop, and
occasionally you can fix the problem by putting things back to the
way they
were. I hoped that reinstalling the Video Intercept drivers would have
re-activated my copy of JAWS, but it did not. This feels like a bug,
and I
think users of JAWS should be aware that if they are going to repair or
update their Boot Camp Support Software, it is likely that they will lose
their activation. Since Apple does post updates to the support
software from
time to time, I think this is something to keep in mind.
On another note my Wi-Fi issues are unfortunately not resolved. Among
other
things, Wi-Fi does not work after the computer sleeps. Windows thinks
that I
am using a separate Wi-Fi adapter (e.g. the label of the adapter changes
from "Wi-Fi" to "Wi-Fi 2", and no connections can be established
until the
computer is rebooted. Also, the connection drops quite frequently--and
again, this only happens while using Windows and not with OS X.
Just wanted to share, but any insight would of course be welcomed.
Grant
--
You received this message because you are subscribed to the Google Groups
"MacVisionaries" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to macvisionaries+unsubscr...@googlegroups.com
<mailto:macvisionaries+unsubscr...@googlegroups.com>.
To post to this group, send email to macvisionaries@googlegroups.com
<mailto:macvisionaries@googlegroups.com>.
Visit this group at http://groups.google.com/group/macvisionaries.
For more options, visit https://groups.google.com/d/optout.
--
You received this message because you are subscribed to the Google
Groups "MacVisionaries" group.
To unsubscribe from this group and stop receiving emails from it,
send an email to macvisionaries+unsubscr...@googlegroups.com
<mailto:macvisionaries+unsubscr...@googlegroups.com>.
To post to this group, send email to macvisionaries@googlegroups.com
<mailto:macvisionaries@googlegroups.com>.
Visit this group at http://groups.google.com/group/macvisionaries.
For more options, visit https://groups.google.com/d/optout.
