Hi, I wouldn't worry about the 14 day part. If this is truly a incorrect model thing, and you have the invoice receipt and such for a 2014 model, then it should be honoured, in my opinion at least. I'm a little confused though why they believe a firmware fix will solve this issue. If both the Serial Number look-up and the hardware info both report a Mid 2013 model, then I'm guessing that there is something fishy. Do all the other specs match what a 2014 model should report? That is, processor type and speed, number of cores, memory and memory speed, video card specs etc. I haven't taken a close look on Apple's site, but usually when they release a new model like this, the specs are slightly different so that you can actually tell the difference, otherwise, what was the point of the new model?
Later... Tim Kilburn Fort McMurray, AB Canada On May 21, 2014, at 9:53 PM, Tristan <theblinddj...@gmail.com> wrote: > Hi, > > When I got my MacBook, I got the early 2014 MacBook Air, custom configured. > However, taking a brief glance at the serial number on Apple's product > support, it reveals that it's a "mid 2013 model". Also going to about this > mac under the apple menu reveals the same. > However, the invoice and product receipt both say 2014; as well as the box it > came in. > I've read a discussion on the Apple Communities Forum that says this is a > known bug with online configured purchases - the people in China, where these > are built, do not bother changing the firmware to reflect the new model. I > wanted to see if anyone's had this problem as well; it doesn't seem very > Apple-like to forget a major detail like that. > Here's the link to what I read > https://discussions.apple.com/thread/6222193 > > I will be calling AppleCare tomorrow, as this is a pretty serious issue if I > actually have been given an older model that I did not order. I'm slightly > apprehensive, though, as it is past the 14 days that customers are given to > return their products; on top of that returns of custom-configured MacBooks > are not accepted. > > If someone has had something similar happen to them, please comment. > > Thanks. > > Regards, > Tristan > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
