How is your printer connected network, USB or wireless? It would help to know 
what kind of printer and how you got the driver. Also, a line showing up 
especially in the direction ofprinting is propabley you with the printer.e

Sent from my iPhone

> On Apr 11, 2014, at 2:52 AM, Agent086b <agent0...@bigpond.com> wrote:
> 
> Hello,
> my printer has started printing only part of the text we wish to print. I 
> deleted the printer driver and re-installed it. I ran a repair disk etc. I 
> now get a message saying the printer is offline. My sited wife tells me that 
> the printer is not flashing offline as it would normally do. How can I 
> determine if the problem is software or hardware? 
> Thanks as always for any help.
> Max
> 
> 
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