I've nver gotten a robot response when contacting apple accessibility, as 
far as I know they use human.  ike

Mike
----- Original Message ----- 
From: "Jenny Kennedy (Howard)" <blueskyes9112...@gmail.com>
To: <macvisionaries@googlegroups.com>
Sent: Tuesday, August 18, 2009 4:07 PM
Subject: A response from Accessibility at apple. Re: firm wear upgrade 
killing speech. Umm? Okay weird.


>
> Hi guys,
> Thanks everyone for the fix ideas for my sick iPod.  Haven't got to
> try them yet, but at least I have some clue as to what to do.
>
> I contacted the accessibility department at Apple thinking this was
> the right place to go.
>
> After all, the new iPod software upgrade killed speech thus taking
> away access.
>
> I got a response back from a robot telling me to contact Apple tech
> support and telling me to take my iPod to an apple store or I could
> call a number if my iPod was less than 90 days old.  It's much older.
> total uselessness in the form of an Email.  Don't people read the
> things sent to the access department or are things done with robots?
> Did I err in sending a queiry?  Is this more a tech support matter?
>
> Their stupid upgrade stopped my talking iPod talking I thought this
> was an accessibility issue. Help?  Don't really want anyone else to
> have the same problem as me.
>
> Am I jus t having bad luck? LOL
> Sorry. just a bit perplexed and frustrated...
> Thanks for reading.
> ~~~*~~~
>
> Best Wishes-
>
> Jenny Kennedy (Howard)
> Olathe, Kansas USA
>
> Feel free to stay in contact with me with any of the following:
>
> E-Mail: blueskyes9112...@gmail.com
> iChat: blueskyes9112...@mac.com (for iChat contact only)
> Follow me on Twitter:
> http://www.twitter.com/ben_folds_fan
> Friend me on FaceBook, my profile is at:
> http://www.facebook.com/blueskyes
> or read  and subscribe to my blog:
> http://blueskyes9112006.blogspot.com
>
>
> Join the Blind Parents Of FaceBook BPFB group on FaceBook.  A
> wonderful place for blind parents to join up and network, share and
> ask questions.
> I'm the admin goto person.  For more information or to join please see
> "Blind Parents of FaceBook in the search box on FB or shoot me a
> message via FB msg service and I will add you to the group.
>
>
> > 


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