Thank you very much.  This was extremely helpful.  In any event it  
will save him a lot of time and some worry.

The importing thing seems to be a known issue.  According to him, he  
did some googling on it and found that many people had run into his  
exact problem.

I appreciate the pointer.

Best,


erik burggraaf
A+ sertified technician and user support consultant.
Phone: 888-255-5194
Email: e...@erik-burggraaf.com

On 3-Mar-09, at 2:43 PM, Jacob Schmude wrote:

>
> Hi Eric
> Not sure whats up with iTunes, I've never heard of this happening, but
> Max certainly will rip to Apple Lossless. It can take advantage of all
> audio encoders builtin to the Mac OS, and apple lossless is one of
> them--it uses the same encoder that iTunes does. Setup an m4a encoder
> and, when you're presented with the configuration for that encoder,
> choose "Apple Lossless" from the data formats table (the default is
> AAC). If you have two mpeg4 audio output options, choose the first  
> one.
> I know this doesn't help with iTunes. Just thought I'd let you know
> though that even if iTunes keeps giving you trouble Max will encode to
> the format he wants.
>
>
> On Mar 3, 2009, at 17:03, erik burggraaf wrote:
>
>>
>> Hi guys,
>>
>> A client of mine got a mac to use as a senterpiece of his music
>> system.  His first order of business was to rip his massive cd
>> collection into apple lossless .m4a format onto a 1 tb network hard
>> drive, and this he set out to do with a vengeance.  About 400 cd's  
>> in,
>> ITunes suddenly refused to import any more cd's.  He has it coming up
>> and asking if he wants to play or import.  Now when he chooses import
>> the disc just sits there.  When he chooses play the cd plays just
>> fine.  He's taken the machine into the apple store and they are
>> replacing the optical drive, but I suspect this is a software  
>> problem,
>> and both of us are thinking that when the machine comes back it will
>> still refuse to import cd's, though it will play them just fine.
>>
>> Naturally I suggested installing max, and this we did.  Then during
>> the set up of max I discovered that max doesn't rip to m4a.   
>> Supposing
>> his computer comes back with a bumb ITunes, is there a way to convert
>> m4a files to other formats?  Is there another lossless format that
>> ITunes will read without a lot of palaver?  We'd like to convert the
>> already ripped discs to a new format and save the chore of rewripping
>> them, then re-librafy the files and use Max to import the rest of his
>> cd's into his ITunes library.  How realistic is this?
>>
>> Just so you know, he is running all the latest updates, including the
>> latest ITunes.
>>
>> Direction and suggestions would be very much appreciated.
>>
>> Best,
>>
>> erik burggraaf
>> A+ sertified technician and user support consultant.
>> Phone: 888-255-5194
>> Email: e...@erik-burggraaf.com
>>
>>
>>>
>
>    The major difference between a thing that might go wrong and a
> thing that cannot possibly go wrong is that when a thing that cannot
> possibly go wrong goes wrong it usually turns out to be impossible to
> get at or repair.
>       --Douglas Adams
>
>
> >


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