Hi guys,

A client of mine got a mac to use as a senterpiece of his music  
system.  His first order of business was to rip his massive cd  
collection into apple lossless .m4a format onto a 1 tb network hard  
drive, and this he set out to do with a vengeance.  About 400 cd's in,  
ITunes suddenly refused to import any more cd's.  He has it coming up  
and asking if he wants to play or import.  Now when he chooses import  
the disc just sits there.  When he chooses play the cd plays just  
fine.  He's taken the machine into the apple store and they are  
replacing the optical drive, but I suspect this is a software problem,  
and both of us are thinking that when the machine comes back it will  
still refuse to import cd's, though it will play them just fine.

Naturally I suggested installing max, and this we did.  Then during  
the set up of max I discovered that max doesn't rip to m4a.  Supposing  
his computer comes back with a bumb ITunes, is there a way to convert  
m4a files to other formats?  Is there another lossless format that  
ITunes will read without a lot of palaver?  We'd like to convert the  
already ripped discs to a new format and save the chore of rewripping  
them, then re-librafy the files and use Max to import the rest of his  
cd's into his ITunes library.  How realistic is this?

Just so you know, he is running all the latest updates, including the  
latest ITunes.

Direction and suggestions would be very much appreciated.

Best,

erik burggraaf
A+ sertified technician and user support consultant.
Phone: 888-255-5194
Email: e...@erik-burggraaf.com


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