Hey everyone, I talked with my collaborator and acquired some more details. When she was installing lyx, it asked her to update miktex/install updates. She did that and after that was when tex was not working. So then she uninstalled lyx, but tex was still not working, so she uninstalled miktex and reinstalled it. So her beamer slides and some formats of latex are still not working on her windows desktop.
My thought was just to reinstall everything and get all the packages up to date?