On Tue, Oct 22, 2024 at 1:50 PM Fritz Hudnut <este.el....@gmail.com> wrote: > > Aaron: > > Thanks for a thorough reply . . . still looking at this as a > "somewhere on your end" problem . . . as I not only have been checking > on Discourse from a few different machines on my home ISP . . . while > other Discourse forums work without issue, as mentioned before . . . . > But I also have checked from two different workplace networks . . . > with same result. So, only way to look at it, the entire Los Angeles > area networking systems do not provide access to Lubuntu Discourse??? > Possibly . . . .
Quite possibly, actually. The Internet is not all that decentralized. > But the "use a VPN, unless you already are, then don't use it" seems a > bit . . . unfocused??? It's not, it's just a practical translation of "change how the connection between you and our servers is routed". If you're using a VPN and it's broken, then perhaps it's the VPN's fault, or something is broken in the network between your VPN and us. In that instance, switching to your usual ISP networking may fix it because it will change how your connection is routed. If you're *not* using a VPN and it's broken, then perhaps it's your ISP's fault, or something is broken in the connection between your ISP and us. In that instance, using a VPN may fix it because it will change how your connection is routed. There are lots of other ways to change your connection routing (mobile hotspot tethering, Tor, shadowsocks, Shells, DistroSea, driving to a different city and trying again from there, etc., etc.) but using (or stopping using) a VPN is one of the easiest. If nothing else, think of it as a debugging measure. We can't reproduce the issue, so we have to rely on your connection to tell us what's going wrong. We can tell you what we would do to diagnose issues if we were the ones having the problem, but because we're not the ones having it, we need you to do it and report back the results. If that for sure fixes it for multiple people, then maybe solutions like changing hosting providers or some such could be seen as practical (no promises, this is just an idea). > Certainly it is understood that "this is all for free" . . . but, the > contribution that could be offered to help or get help by > readers/users of Lubuntu are thus stymied when Discourse is > consistently "404 erroring" or lost in cyberspace/time of blinking 4 > dots . . . . We must be moving on . . . . No one disagrees that it's a problem, and certainly we'd all love to see it fixed. If it was as easy as "moving on", we'd probably have done so years ago. It's not that simple though, and implying that it is when it isn't is... let's just say it's not a very effective motivator for the majority of people. I'm sure you're not trying to come across that way, but at least personally, I think you might be. All that aside though, I'll try to report back once Discourse is working right in general. Once it is, if you could try using a VPN (or Tor or something similar) and see if that works, that would be very helpful. Thank you! > F > > On Tue, Oct 22, 2024 at 11:39 AM Aaron Rainbolt <arraybo...@gmail.com> wrote: > > > > FYI to Bryan, your emails aren't making it to the entire mailing list. > > You probably want to use "Reply All" or "Reply List" in your email > > client of choice. (I forget this constantly :P) > > > > Fritz, Bryan, et. al: We are aware of some issues with accessing > > Discourse in general, which we are working on. We have gotten several > > reports of these, and our sysadmin is working on it. I would like to > > use this time to remind everyone that Lubuntu is an open-source > > project provided for free, and support is given on a best-effort > > basis. Nobody likes the forums being down (especially not us since we > > store documentation there!), but sometimes things take time and ETAs > > can be hard to give. > > > > However, to me it sounds like the issue you and Fritz are usually > > having is something different, since you've constantly had access > > issues from what I understand, even when Discourse is otherwise > > healthy. Most likely the reason lubuntu.me is loading but nothing else > > is, is because Canonical hosts the lubuntu.me server, but we host > > most/all of the rest of the Lubuntu servers ourselves. For most > > people, this works great, but for some people, it apparently is > > resulting in this behavior. Since this happens even when Discourse is > > working right, it's very likely that the issue is somewhere between > > our servers and your ISP, in which case, there's nothing we can do > > except for perhaps figure out *where* in between is broken and nag > > them to fix things, or perhaps migrate infra to new servers (which > > costs money). But it's hard to confirm this would even fix the problem > > since we can't reproduce it. Like with most other bugs, if we can't > > reproduce it, we probably can't solve it. > > > > *Please try to connect using a VPN, or Tor, or a proxy, or whatever > > you happen to have easy access to.* (Riseup VPN is free and available > > from the Snap Store, installation instructions are at > > https://riseup.net/en/linux.) If that resolves the issue, then it's > > even more likely that the problem is between our servers and your ISP. > > That will also give you a working solution. On the other hand, if > > you're actively using Tor, a proxy, or a VPN, try disabling it and see > > if that fixes it. Do *something* that re-routes the traffic from your > > machine to our servers. That is your best bet for fixing the issue. > > > > Note that all of the above probably won't fix the issue now since > > we're still working on fixing things. I can't load Discourse right > > now. If I remember, I'll try to send an email once I can access > > Discourse to let everyone know to try again. > > > > -- > > Aaron Rainbolt > > Lubuntu Council Member > > > > On Tue, Oct 22, 2024 at 9:22 AM Fritz Hudnut <este.el....@gmail.com> wrote: > > > > > > Bryan, et al: > > > > > > Hmm . . . Launchpad . . . might look into that, in the same way that > > > frivolous lawsuits can initiate a response or at least make money . . > > > . . : - ) > > > > > > But, yes, you are correct, in any recovery or healing process, the > > > first step is acknowledging that there is a problem . . . then the > > > following steps to wellness will become clear. > > > > > > Until then, denial is the name of a river in some far away place . . . > > > "we see nothing, we know nothing." [Quote from Sgt Schultz] > > > > > > On Mon, Oct 21, 2024 at 5:39 PM Bryan Boy <junpieman...@yahoo.com> wrote: > > > > > > > > I think Launchpad has a space for Lubuntu in it somewhere but I don't > > > > think they'd count that as a bug towards Lubuntu itself.. this is > > > > infrastructure. Lubuntu itself (the maintainers) need to publicly (in > > > > some form) confirm the problem and provide status updates. Otherwise > > > > all we're going to keep doing is what we're already doing and scratch > > > > our heads. > > > > On Sunday, October 20, 2024 at 08:28:50 PM EDT, Fritz Hudnut > > > > <este.el....@gmail.com> wrote: > > > > > > > > > > > > Bryan, thanks for the post on it, in my case this has been going on > > > > for years. Perhaps a bug report? Can't remember which one handles > > > > Ubuntu based bugs? > > > > > > > > F > > > > > > > > On Sunday, October 20, 2024, Bryan Boy <junpieman...@yahoo.com> wrote: > > > > > I've been dealing with the same. Can also confirm the same... cleared > > > > > my cache, tried different browser... nada. > > > > > I recall that some of the council members lurk around Reddit but I > > > > > really don't. Would definitely do some good to at least put out a > > > > > post on Mastadon or Reddit for people to understand what's going on... > > > > > On Sunday, October 20, 2024 at 07:19:41 PM EDT, Fritz Hudnut > > > > > <este.el....@gmail.com> wrote: > > > > > > > > > > Folks: > > > > > > > > > > Still can't get Discourse to load, in any of my OSs . . . today I > > > > > could get to lubuntu.me and see the website, but clicking on the forum > > > > > tab loads the 4 dots. I think I had tried to reply by email from the > > > > > email digest that I still get a few weeks back and that took a few > > > > > days to bounce back, "not delivered" . . . . > > > > > > > > > > I cleared the cache in my Pop_OS FF and tried again . . . not working. > > > > > I wanted to reply to the guy who is running Lubuntu on his MBP '09 . . > > > > > . as I still have an '09 running . . . but, nope, not working. > > > > > > > > > > I previously emailed mr Ward about it . . . as he was in charge of > > > > > handling technical stuff on the forum at one point a few years back . > > > > > . . no reply from him either . . . . And, on this prior email I sent > > > > > to this list about the problem I don't think there was a reply . . . > > > > > guess it doesn't matter?? Problem is when I went to the Downloads > > > > > page and clicked on the "testing" link, to show data about testing > > > > > versions . . . guess where it is??? Discourse . . . got the blinking > > > > > four dots there as well. > > > > > > > > > > F > > > > > > > > > > -- > > > > > Lubuntu-users mailing list > > > > > Lubuntu-users@lists.ubuntu.com > > > > > Modify settings or unsubscribe at: > > > > > https://lists.ubuntu.com/mailman/listinfo/lubuntu-users > > > > > -- Lubuntu-users mailing list Lubuntu-users@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/lubuntu-users
