FYI to Bryan, your emails aren't making it to the entire mailing list.
You probably want to use "Reply All" or "Reply List" in your email
client of choice. (I forget this constantly :P)

Fritz, Bryan, et. al: We are aware of some issues with accessing
Discourse in general, which we are working on. We have gotten several
reports of these, and our sysadmin is working on it. I would like to
use this time to remind everyone that Lubuntu is an open-source
project provided for free, and support is given on a best-effort
basis. Nobody likes the forums being down (especially not us since we
store documentation there!), but sometimes things take time and ETAs
can be hard to give.

However, to me it sounds like the issue you and Fritz are usually
having is something different, since you've constantly had access
issues from what I understand, even when Discourse is otherwise
healthy. Most likely the reason lubuntu.me is loading but nothing else
is, is because Canonical hosts the lubuntu.me server, but we host
most/all of the rest of the Lubuntu servers ourselves. For most
people, this works great, but for some people, it apparently is
resulting in this behavior. Since this happens even when Discourse is
working right, it's very likely that the issue is somewhere between
our servers and your ISP, in which case, there's nothing we can do
except for perhaps figure out *where* in between is broken and nag
them to fix things, or perhaps migrate infra to new servers (which
costs money). But it's hard to confirm this would even fix the problem
since we can't reproduce it. Like with most other bugs, if we can't
reproduce it, we probably can't solve it.

*Please try to connect using a VPN, or Tor, or a proxy, or whatever
you happen to have easy access to.* (Riseup VPN is free and available
from the Snap Store, installation instructions are at
https://riseup.net/en/linux.) If that resolves the issue, then it's
even more likely that the problem is between our servers and your ISP.
That will also give you a working solution. On the other hand, if
you're actively using Tor, a proxy, or a VPN, try disabling it and see
if that fixes it. Do *something* that re-routes the traffic from your
machine to our servers. That is your best bet for fixing the issue.

Note that all of the above probably won't fix the issue now since
we're still working on fixing things. I can't load Discourse right
now. If I remember, I'll try to send an email once I can access
Discourse to let everyone know to try again.

--
Aaron Rainbolt
Lubuntu Council Member

On Tue, Oct 22, 2024 at 9:22 AM Fritz Hudnut <este.el....@gmail.com> wrote:
>
> Bryan, et al:
>
> Hmm . . . Launchpad . . . might look into that, in the same way that
> frivolous lawsuits can initiate a response or at least make money . .
> . .  : - )
>
> But, yes, you are correct, in any recovery or healing process, the
> first step is acknowledging that there is a problem . . . then the
> following steps to wellness will become clear.
>
> Until then, denial is the name of a river in some far away place . . .
> "we see nothing, we know nothing."  [Quote from Sgt Schultz]
>
> On Mon, Oct 21, 2024 at 5:39 PM Bryan Boy <junpieman...@yahoo.com> wrote:
> >
> > I think Launchpad has a space for Lubuntu in it somewhere but I don't think 
> > they'd count that as a bug towards Lubuntu itself.. this is infrastructure. 
> > Lubuntu itself (the maintainers) need to publicly (in some form) confirm 
> > the problem and provide status updates. Otherwise all we're going to keep 
> > doing is what we're already doing and scratch our heads.
> > On Sunday, October 20, 2024 at 08:28:50 PM EDT, Fritz Hudnut 
> > <este.el....@gmail.com> wrote:
> >
> >
> > Bryan, thanks for the post on it, in my case this has been going on  for 
> > years.  Perhaps a bug report?  Can't remember which one handles Ubuntu 
> > based bugs?
> >
> > F
> >
> > On Sunday, October 20, 2024, Bryan Boy <junpieman...@yahoo.com> wrote:
> > > I've been dealing with the same. Can also confirm the same... cleared my 
> > > cache, tried different browser... nada.
> > > I recall that some of the council members lurk around Reddit but I really 
> > > don't. Would definitely do some good to at least put out a post on 
> > > Mastadon or Reddit for people to understand what's going on...
> > > On Sunday, October 20, 2024 at 07:19:41 PM EDT, Fritz Hudnut 
> > > <este.el....@gmail.com> wrote:
> > >
> > > Folks:
> > >
> > > Still can't get Discourse to load, in any of my OSs . . . today I
> > > could get to lubuntu.me and see the website, but clicking on the forum
> > > tab loads the 4 dots.  I think I had tried to reply by email from the
> > > email digest that I still get a few weeks back and that took a few
> > > days to bounce back, "not delivered" . . . .
> > >
> > > I cleared the cache in my Pop_OS FF and tried again . . . not working.
> > > I wanted to reply to the guy who is running Lubuntu on his MBP '09 . .
> > > . as I still have an '09 running . . . but, nope, not working.
> > >
> > > I previously emailed mr Ward about it . . . as he was in charge of
> > > handling technical stuff on the forum at one point a few years back .
> > > . . no reply from him either . . . .  And, on this prior email I sent
> > > to this list about the problem I don't think there was a reply . . .
> > > guess it doesn't matter??  Problem is when I went to the Downloads
> > > page and clicked on the "testing" link, to show data about testing
> > > versions . . . guess where it is???  Discourse . . . got the blinking
> > > four dots there as well.
> > >
> > > F
> > >
> > > --
> > > Lubuntu-users mailing list
> > > Lubuntu-users@lists.ubuntu.com
> > > Modify settings or unsubscribe at: 
> > > https://lists.ubuntu.com/mailman/listinfo/lubuntu-users
> > >

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