On 12-9-2013 17:28, Adam Piasecki wrote:
> First I'm almost certain this is a cable modem/provider problem. We have
> a 20mb ethernet circuit that works fine with the same pfSense.
> 
> We upgraded to a 100/10mb cable modem, when we put this on the WAN of
> the pfsense, we are getting major packet loss during peak times, and
> speed test sites that won't even load. Non-peak times we get no packet
> loss, good speed tests (50+mb)
> 
> The problem I'm having is that when we take the pfSense out and plug a
> PC directly into the cable modem, the speedtests look fine and the
> dropped packets go away. Both during peak times and non-peak.
> 
> My thought is the number of packets going over the cable modem with the
> pfSense is a lot greater then just one PC doing a speedtest, and the
> cable modem can't handle it. We have about 100 clients behind the
> pfSense trying to access the internet during peak times. The traffic
> graphs on pfSense only indicate we are doing  5-10mbs download and 1-5
> upload, so we are no where near maxing out the cable modem bandwidth wise.
> 
> I've checked wan ethernet settings 1gig full duplex, no collisions or
> errors on the pfSense side. I don't see any problems in the log, we are
> not doing any traffic shaping.
> 
> The cable modem provider says if you plug a PC into the modem and you
> get a good speed test, then it's your firewall. I tend to agree with
> him, but the firewall works fine with the 20mb Ethernet circuit, and it
> also works fine during non-peak times when not many users are on.
> 
> Has anyone run into a problem like this before, or have any tips to
> prove what could be the problem.

Try a different cable, no really. Gigabit ethernet can be picky, also
try a longer.

Cheers,

Seth

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