What's the CPU and RAM utilization on the switch?  What's its spec'd packet 
forward rate?

It sounds to me like this is where the problem is.
Sent via BlackBerry from T-Mobile

-----Original Message-----
From: Adam Piasecki <[email protected]>
Sender: [email protected]: Thu, 12 Sep 2013 13:40:33 
To: <[email protected]>
Reply-To: pfSense support and discussion <[email protected]>
Subject: Re: [pfSense] pfSense and Cable Modem Throughput

On 9/12/2013 1:25 PM, Matt Smith wrote:
> On Sep 12, 2013, at 10:28 AM, Adam Piasecki <[email protected]> 
> wrote:
>
>> First I'm almost certain this is a cable modem/provider problem. We have a 
>> 20mb ethernet circuit that works fine with the same pfSense.
>>
>> We upgraded to a 100/10mb cable modem, when we put this on the WAN of the 
>> pfsense, we are getting major packet loss during peak times, and speed test 
>> sites that won't even load. Non-peak times we get no packet loss, good speed 
>> tests (50+mb)
>>
>> The problem I'm having is that when we take the pfSense out and plug a PC 
>> directly into the cable modem, the speedtests look fine and the dropped 
>> packets go away. Both during peak times and non-peak.
>>
>> My thought is the number of packets going over the cable modem with the 
>> pfSense is a lot greater then just one PC doing a speedtest, and the cable 
>> modem can't handle it. We have about 100 clients behind the pfSense trying 
>> to access the internet during peak times. The traffic graphs on pfSense only 
>> indicate we are doing  5-10mbs download and 1-5 upload, so we are no where 
>> near maxing out the cable modem bandwidth wise.
>>
>> I've checked wan ethernet settings 1gig full duplex, no collisions or errors 
>> on the pfSense side. I don't see any problems in the log, we are not doing 
>> any traffic shaping.
>>
> What's the MTU set to on the WAN interface of the pfsense box? The cable 
> modem may be encapsulating traffic in PPP or doing some other form of 
> tunneling. You might check if large packets are being dropped somewhere 
> upstream. You can run ping with a large packet size and the do not fragment 
> bit set to check this. E.g. 'ping -s 1472 -D <some_internet_host>'.
>
> -Matt Smith
>
> _______________________________________________
> List mailing list
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Okay, i'll try this, it's 1500 the default.

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