Hi, I found that even with Bezeq Beinleumi, which were giving non dialer account, I needed to spend 3 days barking on Hot and them. Hope I will have your experience next time.
Kfir On Wed, May 27, 2009 at 12:00 PM, sammy ominsky <s...@avoidant.org> wrote: > Hi all, > > First, apologies to those on the other lists I'm posting this to. I'm so > excited I had to tell everyone :) > > It appears that someone somewhere is listening to what we need, and doing > something about it. > > This morning I had a local customer who is not technically inclined enough > to set up their own VoIP router, so I went over there to do it for them. > They are an older couple with an older PC and no real idea how it all > works. Their adult son had set them up and is out of the country at the > moment. > > So I went there, together we phoned their ISP, 012, to tell them we were > installing a new router. The tech on their end said to set the router to > "Obtain IP address automatically", and call HOT with the confirmation number > they gave us, in order to change to an account that doesn't need a dialer. > We phoned HOT, gave them the confirmation number, and it just worked. > > This is a HUGE change from a few years ago, when I had to call and explain > to the customer service rep what I wanted to do, who couldn't imagine why > anyone would need an account without a dialer. Then I had to wait a week > for HOT to set up MPLS, and spend hours and hours on the phone with level > after level of customer support and technicians to make sure it actually got > done. > > Israel has entered the modern age! Yay! > > I realize this isn't directly linux-related, but it's certainly relevant to > those of us not running windows and our ability to get what we need from the > service providers who've locked us out in the past. > > --sambo > > _______________________________________________ > Linux-il mailing list > Linux-il@cs.huji.ac.il > http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il > _______________________________________________ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il