> This is a HUGE change from a few years ago, when I had to call and > explain to the customer service rep what I wanted to do, who couldn't > imagine why anyone would need an account without a dialer. Then I had > to wait a week for HOT to set up MPLS, and spend hours and hours on > the phone with level after level of customer support and technicians > to make sure it actually got done. >
I also spent around 10 hours on the phone with HOT and barak, separately and together, about 3 years ago to get a dialer-less connection. I think their internal integration system simply sucked. Last year, moving to bezeqint, it only took 3 days, and a couple of hours on the phone. Good to know they continued to improve since then :) --y _______________________________________________ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il
