michael shiloh wrote:
Hiya,
Ideally, I'd like a URL I can visit and enter some information and get
a big
"are you sure you want to close this account" button. Second choice
would be a
secret phone number or email address where I can say "please close this
account" and they will say "ok, done".
That may not work. What will work better is for you not to get pulled
into their sales pitch.
You: I want to disconnect
Rep: May I ask why?
Y: No.
Rep: I need to write down a reason
You: It's none of your business. I just want to disconnect.
Rep: Is something wrong?
You: Please just disconnect me now.
Rep: Maybe if we offered you a better place
You: Please just disconnect me now.
Rep: We have great deals
You: Please just disconnect me now.
etc.
Eventually they will run out of threads to pull you into, and will
disconnect you.
Shachar
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