Ask the man in charge. Demand to speak to a technical person/engineer .
It might be your own line/ADSL/DSLAM port , so you will be the only one
affected. Don't give up. Whatever they claim the problem is, they must be
able to proove it.
On Sat, 23 Dec 2000, Omer Efraim wrote:
> Dani Arbel wrote:
> >
> > Complain to Bezeq. Tell them that after successful connection it does not
> > work at all. And be a nudnik!
> I'm doing my best to be one.
>
> I do have a couple of choice quotes, one being along the
> lines of: You don't pay enough for us to support/fix problems
> like these, you only pay enough to get the line.
> Another was that it's not their problem - when asked whose is
> it they said: Nobody's, and later it was the ISP's fault (<sarcasm>yes,
> all 5 that I have tried seem to be infected by the same problem
> that nobody else seemed to notice till I came along</sarcasm>).
>
> "Zo zchoot latet sheroot". Ach.
>
> Again, if anyone is having the same problem, especially
> around the Givatayim area (assuming it's the ATM card),
> please please PLEASE mail me.
>
> Thaks.
>
> >
> > On Fri, 22 Dec 2000, Omer Efraim wrote:
> >
> > > Dani Arbel wrote:
> > > >
> > > > Hi!
> > > > Did you reduce the MTU of the dialup network adapter / ppp from 1500 to
> > > > ~1450 ?
> > > Yes, although it seems that it should actually be
> > > 1392. Tried much lower than that too, doesn't help.
> > >
> > > However, I did learn that the exact same thing happened
> > > to Pacific Bell customers in the US. It was a mystery for
> > > about 5 months till lawyers came into play, and then it
> > > turned out that the regional switch had a faulty ATM card.
> > >
> > > Ach... I cannot imagine getting Bezeq to check that out.
> > >
> > > >
> > > > On Fri, 22 Dec 2000, Omer Efraim wrote:
> > > >
> > > > > Hi,
> > > > > I recently had ADSL installed at my place, and
> > > > > very quickly ran into a very annoying problem. I'm
> > > > > hoping someone else might have come across it and
> > > > > would have a solution - or otherwise, it would be best
> > > > > to approach Bezeq with more than one case of this
> > > > > phenomenon (as they keep trying to blow me off with
> > > > > lame excuses). This is long, but please bear with me.
> > > > >
> > > > > When I download files from ftp, the download frequently
> > > > > stops in the middle for no apparent reason. I'm not
> > > > > talking about a time-out or a disconnect - it just stops
> > > > > receiving data and freezes. If I disconnect and try
> > > > > to resume the download, it just sits there doing nothing
> > > > > forever. Nothing helps, even after a restart/disconnect/whatever,
> > > > > the same file still freezes. If I try to delete the file
> > > > > and restart the download from zero, it will start transferring,
> > > > > then will freeze in exactly the same spot. Note that
> > > > > during the time when the download freezes, other downloads
> > > > > continue just fine without any problem at all. And the
> > > > > weirdest thing is that I can _never_ resume that specific download.
> > > > > It can download 20 files just fine from a certain ftp server,
> > > > > then suddenly freeze in the middle of the next one, while
> > > > > happily downloading away from other places in the same
> > > > > time. A minute later, one of the transfers from the other ftp
> > > > > serves can stop - it happened while transfering from FTPDs
> > > > > of all types.
> > > > >
> > > > > The ADSL modem is connected to my linux box which acts as a
> > > > > router (masquaraded), but even trying to install the modem
> > > > > on a Windows98/Win2k box did not help. This is not a client
> > > > > problem either, as I have tried many many clients (ncftp/gftp/vanilla
> > > > > ftp on Linux, and many more on Win32 boxes).
> > > > >
> > > > > I would appreciate any replies from people who have come across
> > > > > the same problem. I suspect this is a defective modem problem
> > > > > myself, as Bezeq claim the line is fine (although it seems to peek
> > > > > at roughly 200kb/s, even though I'm about 1-1.5km from the
> > > > > local telco office). Any clues would also be immensely helpful,
> > > > > perhaps from network engineers.
> > > > >
> > > > > Phew.
> > > > >
> > > > > Thanks.
> > > > >
> > > > > --
> > > > > /---------------------- Omer Efraim -----------------------\
> > > > > /--- [EMAIL PROTECTED] (remove spam_me) --------\
> > > > > | I can picture in my mind a world without war, a world |
> > > > > | without hate. And I can picture us attacking that world, |
> > > > > | because they'd never expect it. |
> > > > > \-- Jack Handey, Deep Thoughts ----------------------------/
> > > > >
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> > > > >
> > > > >
> > >
> > >
> > > --
> > > /---------------------- Omer Efraim -----------------------\
> > > /--- [EMAIL PROTECTED] (remove spam_me) --------\
> > > | I can picture in my mind a world without war, a world |
> > > | without hate. And I can picture us attacking that world, |
> > > | because they'd never expect it. |
> > > \-- Jack Handey, Deep Thoughts ----------------------------/
> > >
>
>
> --
> /---------------------- Omer Efraim -----------------------\
> /--- [EMAIL PROTECTED] (remove spam_me) --------\
> | I can picture in my mind a world without war, a world |
> | without hate. And I can picture us attacking that world, |
> | because they'd never expect it. |
> \-- Jack Handey, Deep Thoughts ----------------------------/
>
> =================================================================
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>
>
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