A very interesting discussion chain, as we too experience very spotty connection. But we had this problem well before the 3g to 5G conversion. I thought since it is my phone from work that perhaps the service plan had a low ranking on the cell tower - but that is an assumption from my non technical mind. But it is infuriating and I need to address as it is now our only phone connection. Any guidance welcomed. Elizabeth Sent from my iPad
> On Feb 8, 2022, at 4:53 PM, Deborah Howe via Lincoln > <lincoln@lincolntalk.org> wrote: > > > Well, it's definitely not just me. I have now gotten notes from several > people echoing the audio-cutting-out problem. After a dive into Verizon's > phone support system (most of which is apparently geared toward selling one > on their Unlimited 5G plan), and two instances of my phone audio cutting out > while on the line with Verizon(!), an actual tech person gave me what I hope > is a solution. > > She explained that all across MA Verizon is deactivating 3G towers so they > can upgrade them to 5G functionality. The 3G towers' signals are weaker than > they used to be (tech people, forgive me for mangling this explanation), and > unless the Cell Data Roaming is turned on in your iPhone settings, your phone > will have flawed reception. > > The tech rep told me to turn on (in the Cellular section of my iPhone > Settings) Cell Data, turn on Cell Data Roaming, and if I had an international > CDMA setting turned on (this is a setting on earlier iPhones up to iP8), to > turn it off. She then instructed me to turn off the phone entirely and > restart it after a few seconds. I just restarted my phone, and my fingers > are crossed that this works (she did sound very confident, and told me that > it'd be fine if I posted this solution on Facebook. Lincoln Talk is my > amplifier of choice...) > > Let's hope it works. It is helpful, at least, to know that others have been > experiencing this same technological irritation; it'd be great if we could > all experience a fruitful remedy. > > Deb > >> On Feb 8, 2022, at 3:24 PM, Staci Montori <stacimont...@gmail.com> wrote: >> >> >> Hi Deb, >> I am having the exact same thing happen. It is very frustrating. I thought >> it was my phone or bluetooth at first and almost went to trade in my phone, >> but then someone else said they were having the same issues. >> I am thinking it doesn't happen when I am making calls outside of Lincoln, >> but not completely sure. Have you noticed it is happening only in Lincoln >> or everywhere? I do know know that it doesn't happen with iphone audio >> facetime so it does seem to only have to do with the wireless phone function. >> I am going to call Verizon as well but first need to find enough time to >> spend on it as I don't think it will be a quick fix. Please let me know if >> you have any success in getting it fixed. I will do the same. >> Warm regards, >> Staci >> >> On Tue, Feb 8, 2022 at 3:01 PM Deborah Howe via Lincoln >> <lincoln@lincolntalk.org> wrote: >>> Is anyone else with Verizon cell service experiencing audio cutting out on >>> their iPhone calls? >>> >>> In the last couple of months this has become a real problem with my phone; >>> either my voice cuts out for a couple of seconds or the voice of whoever >>> I'm talking to does. It's frustrating, and has been happening with >>> increasing frequency. I have gotten new earbuds, and a couple of days ago >>> bought a new iPhone, thinking that perhaps the problem lay in the hardware. >>> But nope -- the problem continues. >>> >>> Am I the only one in Lincoln with this issue? Online Verizon help desk >>> reps ask for address and zip code, which suggests to me it's a transmission >>> problem. If there's something I can do to fix it short of calling Verizon >>> and falling into their maze of holds and call transfers, I'd love to know. >>> Thanks!! >>> >>> Deb >>> -- >>> The LincolnTalk mailing list. >>> To post, send mail to Lincoln@lincolntalk.org. >>> Search the archives at http://lincoln.2330058.n4.nabble.com/. >>> Browse the archives at https://pairlist9.pair.net/mailman/private/lincoln/. >>> Change your subscription settings at >>> https://pairlist9.pair.net/mailman/listinfo/lincoln. >>> > > > -- > The LincolnTalk mailing list. > To post, send mail to Lincoln@lincolntalk.org. > Search the archives at http://lincoln.2330058.n4.nabble.com/. > Browse the archives at https://pairlist9.pair.net/mailman/private/lincoln/. > Change your subscription settings at > https://pairlist9.pair.net/mailman/listinfo/lincoln. >
-- The LincolnTalk mailing list. To post, send mail to Lincoln@lincolntalk.org. Search the archives at http://lincoln.2330058.n4.nabble.com/. Browse the archives at https://pairlist9.pair.net/mailman/private/lincoln/. Change your subscription settings at https://pairlist9.pair.net/mailman/listinfo/lincoln.