Just FYI:

Oleksiy is now logged in. I removed his second profile.

The server now sends mail out again, my thanks go out to Peter!

Regards,

   Matthias

Am 25.05.22 um 14:43 schrieb Keith N. McKenna:
> On 2022-05-25 at 08:36, Олексій Ворошило <v.olek...@ukr.net> wrote:
>> Hi Keith!
>> I have already send request from second email (v.olek...@ukr.net). Can you
> check it, create account with sending me welcome message? We also will check
> if does this system working properly :)
>> Regards
>> Oleksiy
> Account created and welcome e-mail sent to v.olek...@ukr.net, with a cc to the
> list.
>
>
>> 25 травня 2022, 15:24:15, від "Keith N. McKenna" <keith.mcke...@comcast.net>:
>>
>> On 2022-05-24 at 15:30, John Silver <john.silver.he...@gmail.com> wrote:
>>> Hi Keith, hi Matthias, hi all!
>>> I have tried to reset the password and to continue registration again now,
>>> but received no messages. Maybe Pootle server has some restrictions and
>>> mistakenly considers me as the wrong person. I don't know...
>>> I will try to create the new account request from another e-mail. If this
>>> attempt will fail, then I will ask for more help :) I apologize in
>>> advance...
>> Hi Oleksiy, this is Keith. First of all there are no apologizes necessary. It
>> is me that needs to apologize to you for my blunder in not sending the
> welcome
>> message in a timely fashion. All I can do at this point is create the second
>> account and go from there.
>>
>> Regards
>> Keith
>>
>>> вт, 24 трав. 2022 р. о 21:09 Keith N. McKenna <keith.mcke...@comcast.net>
>>> пише:
>>>
>>>> Hi Matthias and all, comments in line.
>>>>
>>>> On 2022-05-24 at 13:12, Matthias Seidel <matthias.sei...@hamburg.de>
>>>> wrote:
>>>>> Hi Keith, all,
>>>>>
>>>>> Am 24.05.22 um 18:57 schrieb Keith N. McKenna:
>>>>>> Hi Matthias and Aivaras, Replies in line.
>>>>>>
>>>>>> On 2022-05-24 at 07:09, Matthias Seidel <matthias.sei...@hamburg.de>
>>>> wrote:
>>>>>>> Hi Aivaras,
>>>>>>>
>>>>>>> Am 24.05.22 um 12:45 schrieb Aivaras Stepukonis:
>>>>>>>> Hi Matthias,
>>>>>>>>
>>>>>>>>> Account was already created, but I haven't seen a welcome message
>>>>>>>>> going out...
>>>>>>>> Many thanks for your hard work!
>>>>>>> You are welcome!
>>>>>>>>> I think I saw another request for Ukrainian?
>>>>>>>> If I remember correctly, those were request iterations coming from
> the
>>>>>>>> same person.
>>>>>>> Yes, you are right.
>>>>>>>
>>>>>>> Unfortunately our Pootle server does not send mails out. I am in
>>>> private
>>>>>>> conversation with Oleksiy.
>>>>>> Thank you Matthias, the mistake was mine. I set up the account then got
>>>> pulled
>>>>>> away and thought I had sent the welcome e-mail. Oleksiy, my most
> humble,
>>>> and
>>>>>> sincere apologies for  my oversight in not getting that e-mail out to
>>>> you.
>>>>>>> We are also in the process of updating the Pootle server, so maybe
>>>>>>> something just needs to be configured.
>>>>>>>
>>>>>> Matthias, the Welcome message  has always been sent by the person that
>>>> created
>>>>>> the account. There is a Managing Pootle section in the Pootle Guide at
>>>>>> https://wiki.openoffice.org/wiki/Pootle_User_Guide/Managing_Pootle
>>>> that has
>>>> a
>>>>>> template e-mail to be sent.
>>>>> Yes, Oleksiy received my welcome message and did try a password reset
>>>>> several times but received no mail. Of course he checked the SPAM folder.
>>>>>
>>>>> I even tried a password reset myself and did not get any mail.
>>>> I just created a test account for myself then used the rest link from the
>>>> Guide and I received the reset e-mail link from the Guide in my spam
>>>> folder.
>>>> Now I am totally confused
>>>>> Maybe there is some process hanging on the Pootle server...
>>>> A possibility, but it is possible if it was it has cleared itself and is
>>>> now
>>>> working.
>>>>> However, I had a good conversation with Oleksiy and he is excited to
>>>>> start translation to Ukrainian!
>>>> Thank you again Matthias for making up for my blunder.
>>>>
>>>> Regards
>>>> Keith
>>>> <snip>
>>>>
>>>>
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>>>>
>>
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>>
>>
>> --
>> З повагою - Олексій
>
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