Hi Keith!
I have already send request from second email (v.olek...@ukr.net). Can you 
check it, create account with sending me welcome message? We also will check if 
does this system working properly :)

Regards
Oleksiy

25 травня 2022, 15:24:15, від "Keith N. McKenna" <keith.mcke...@comcast.net>:

On 2022-05-24 at 15:30, John Silver <john.silver.he...@gmail.com> wrote:
>Hi Keith, hi Matthias, hi all!
>I have tried to reset the password and to continue registration again now,
>but received no messages. Maybe Pootle server has some restrictions and
>mistakenly considers me as the wrong person. I don't know...
>I will try to create the new account request from another e-mail. If this
>attempt will fail, then I will ask for more help :) I apologize in
>advance...

Hi Oleksiy, this is Keith. First of all there are no apologizes necessary. It
is me that needs to apologize to you for my blunder in not sending the welcome
message in a timely fashion. All I can do at this point is create the second
account and go from there.

Regards
Keith

>
>вт, 24 трав. 2022 р. о 21:09 Keith N. McKenna <keith.mcke...@comcast.net>
>пише:
>
>> Hi Matthias and all, comments in line.
>>
>> On 2022-05-24 at 13:12, Matthias Seidel <matthias.sei...@hamburg.de>
>> wrote:
>> >Hi Keith, all,
>> >
>> >Am 24.05.22 um 18:57 schrieb Keith N. McKenna:
>> >> Hi Matthias and Aivaras, Replies in line.
>> >>
>> >> On 2022-05-24 at 07:09, Matthias Seidel <matthias.sei...@hamburg.de>
>> wrote:
>> >>> Hi Aivaras,
>> >>>
>> >>> Am 24.05.22 um 12:45 schrieb Aivaras Stepukonis:
>> >>>> Hi Matthias,
>> >>>>
>> >>>>> Account was already created, but I haven't seen a welcome message
>> >>>>> going out...
>> >>>> Many thanks for your hard work!
>> >>> You are welcome!
>> >>>>> I think I saw another request for Ukrainian?
>> >>>> If I remember correctly, those were request iterations coming from the
>> >>>> same person.
>> >>> Yes, you are right.
>> >>>
>> >>> Unfortunately our Pootle server does not send mails out. I am in
>> private
>> >>> conversation with Oleksiy.
>> >> Thank you Matthias, the mistake was mine. I set up the account then got
>> pulled
>> >> away and thought I had sent the welcome e-mail. Oleksiy, my most humble,
>> and
>> >> sincere apologies for  my oversight in not getting that e-mail out to
>> you.
>> >>> We are also in the process of updating the Pootle server, so maybe
>> >>> something just needs to be configured.
>> >>>
>> >> Matthias, the Welcome message  has always been sent by the person that
>> created
>> >> the account. There is a Managing Pootle section in the Pootle Guide at
>> >> https://wiki.openoffice.org/wiki/Pootle_User_Guide/Managing_Pootle
>> that has
>> a
>> >> template e-mail to be sent.
>> >
>> >Yes, Oleksiy received my welcome message and did try a password reset
>> >several times but received no mail. Of course he checked the SPAM folder.
>> >
>> >I even tried a password reset myself and did not get any mail.
>>
>> I just created a test account for myself then used the rest link from the
>> Guide and I received the reset e-mail link from the Guide in my spam
>> folder.
>> Now I am totally confused
>> >
>> >Maybe there is some process hanging on the Pootle server...
>>
>> A possibility, but it is possible if it was it has cleared itself and is
>> now
>> working.
>> >
>> >However, I had a good conversation with Oleksiy and he is excited to
>> >start translation to Ukrainian!
>>
>> Thank you again Matthias for making up for my blunder.
>>
>> Regards
>> Keith
>> >
>> <snip>
>>
>>
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