I send more faxes than receive these days and, I'd have to conduct a
test with someone I know to see how long the delay is between the
time of receipt by the fax machine and the VPS ringing the desk to
tell me there are X number of fax messages.
It's not really a priority, I was curious to know if anyone else had
experienced this.
As far as tech support, my associate has indicated on numerous
occasions that their phone support is not the friendliest.
At 08:50 AM 11/26/2011, you wrote:
There are two features: fax transfer and fax notification.
You can assign a manager mailbox to fax notification to be alerted when the
TVA transfers a fax. This is a separate extension from the fax extension.
Possible reasons why is it taking so long to send the notification:
Can you cross-reference the date/time of the fax with the TVA message? Is
the date/time stamp of the fax notification late? Or maybe Fax
notification messages don't light the MWL and you are only getting an MWL
when a new message comes in?
I've never used this feature in 30+ years, so I don't know if this is
normal. I would assume not, so something else is amiss.
Have you checked with Panasonic tech support?
Thank you,
Marc Halberg
The Phone Man
5666 La Jolla Blvd. #303
La Jolla, CA 92037
(619) 528-1900 x101
800-878-PHON
m...@ephoneman.com
www.ephoneman.com
"Celebrating 30 years of service! Specializing in Panasonic Communications
Solutions since 1981."
-----Original Message-----
From: cdc...@aol.com [mailto:cdc...@aol.com]
Sent: Friday, November 25, 2011 5:11 AM
To: kxt@kxthelp.com
Subject: Re: KX-T: TVA50 Fax Notification
All fax notification will do is automatically transfer the fax tone, the AA
hears, to the extension that is connected to your fax machine, so your fax
can receive that incoming call.
Carmen A DeFelice
Panasonic Business Phone Systems
www.newjerseytelephonesystems.com
-----Original Message-----
From: Don Resor <organli...@pacbell.net>
To: KXT help List <kxt@kxthelp.com>
Sent: Thu, Nov 24, 2011 11:38 pm
Subject: KX-T: TVA50 Fax Notification
I have fax notification turned on to notify when a fax is received to a
certain extension. Seems fax notifications from the Auto Attendant take
several hours to be delivered instead of immediate. I went back into the
settings and see nothing in Fax Management which would cause this. This
TVA50 is using software version 2.02.
Thanks
Donald R. Resor Jr. T. W. & T. C. Svc. Co.
http://www.hammondorganservice.com
Carillon Web Ring http://g.webring.com/hub?ring=thecarillonwebri
"It is better to mistakenly love the unworthy, than it is to mistakenly
condemn the worthy."
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_________________________________________________________________
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Donald R. Resor Jr. T. W. & T. C. Svc. Co. http://www.hammondorganservice.com
Carillon Web Ring http://g.webring.com/hub?ring=thecarillonwebri
"It is better to mistakenly love the unworthy, than it is to
mistakenly condemn the worthy."
_________________________________________________________________
KX-T Mailing list --- http://kxthelp.com/
Subscription changes: http://kxthelp.com/mailman/listinfo/kxt