On 2006-06-12 at 17:22, Donald Ritchie ([EMAIL PROTECTED]) wrote:

> >I'm not at all sure, but I don't think that equipment is that smart.
> >IF there is a call waiting, the CO should send the CID info,
>
> I wonder if anybody REALLY knows how this works ?

According to this document 
(http://www.shout.net/~wildixon/callerid/call-waiting-cid.html ) an
acknowledgment is definitely required.  Note step 3.  This is where I
believe the Panasonic is failing, since I'm not even hearing the data
being sent in those cases where it fails.

1) 1st party is engaged in a call (ie., CPE is in off-hook state)

2) some 3rd party calls number of 1st party:
An _Alerting Sequence_ is sent from the SPCS to the CPE consisting of -
an audible Subscriber Alerting Signal (SAS), the Call Waiting Tone, -
immediately appended to that a CPE Alerting Signal (CAS) which signals
to the CPE that a Call Waiting Event has occurred.

3) the CPE now must signal to the SPCS whether it is able to receive the
CID information. This is done by transmitting either a - DTMF D (Type 2
CPE), or a - DTMF A (Type 3 CPE) to the SPCS:

4) Having received such a positive ACKnowledge the SPCS now starts to
transmit the CID information (in the standard 1200 bps FSK way) to the
CPE. During that transmission, which may last a maximum of 1 second,
the voice-path is muted.

5) The CPE, then, displays the CID information on its screen.

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