She has to be at the Manager's extension, X101 to do COS changes. You can set up an alternate manager also. It would check these settings in programming, if ypu can get it. Otherwise log on with a laptop.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jim Gottlieb Sent: Friday, May 19, 2006 2:27 PM To: kxt@kxthelp.com Subject: KX-T: Program key = "Not Valid" I installed a KX-TD816 for a non-profit, and gave the manager there program access so she can turn on and off toll restriction on various phones at various times. She's been doing this for years, with their old Mitel SX-10 too, so she knows what she's doing. Suddenly, she reports that she can't get in to Program mode. As soon as she presses the "PGM" button on her phone, it beeps and says "Not Valid". I tried having her reboot the system and this didn't help. Maybe she accidentally made some change that took away her own access? Any ideas? Thanks... _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt