I use a PRI and account codes from the LEC at our office. The way we fax is 1) paper in machine to fax 2) dial the number, enter a pause - what ever key on the fax machine, then the account code 3) press start. Works every time.
Then we have a large real estate office that cannot get the hang of doing that. So for that what we have done is to have the LEC place a couple of channels (depending on the number of outgoing faxes at the same time) in a different hunt group and they will remove the account code requirement from those channels. Say channels 22 and 23 are set up for the LEC to do this. Program those channels in trunk group 2 and only give the fax machines permission to access TG2 for outdialing. Set pick up dial for 9 (or 8++) and your problem is solved!!! The trick here is to have a good relationship with the LEC or CLEC so they would be willing to set it up. IT CAN BE DONE. Michael Karaman President The Phone Network, Inc. 4424 Bragg Blvd., Suite 101 Fayetteville, NC 28303 910-222-1234 Fax 484-1234 Direct Line 910-222-1030 http://www.thephonenetwork.us/ -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Erling Lassesen Sent: Sunday, May 14, 2006 4:43 PM To: 'KXT help List' Subject: KX-T: Account Code Unput When Outside Carrier Tone Heard I have a case in that the customer has toll codes that must be entered after the long distance number is dialed. These are used for stats and call management by the long distance provider. A 23 channel PRI is used for the lines in/our and the provider says that there is no way on a selective basis to allow calls from some extensions to go through while others cannot. The problem is fax machines. Some users are upset that they must dial the number, then wait until the tone to enter a code number. Has anyone found a way for the KX-TDA200 to append these 4-digit codes after dialing? _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
