i'll try, panasonic handles calls in terms of ownership. an icm call
from ext 114 (owner of the call) to vm will send "follow-on id" of the
ext to the vm, and put you right into that mailbox. At night, an
incoming outside call is routed by dil 1:1 to 114, so the ksu has given
ownership of that call to ext 114 and if forwarded by 114 to the vm,
"fwid" of 144 is sent and the call goes to that mailbox. if the
incoming call was routed by dil 1:n there is no (single) owner of the
call so if was forwarded (it won't) the system would have no fwid and
the vm will follow your routing programed in the vm for the port
(aa/vm/cs/trunk) intercept routing doesn't assign a fwid either, so you
will get the vm port routing. there are two bits in 990 that affect
what the ksu will do too, force the vm port to aa, or force it to vm
mode, and the other will set if the vm will play the vm port routing or
send fwid for the mailbox of the lowest ringing jack number for that co.
general rule, a co ringing at several extensions (dil 1:n) will not
forward. if you think about it, it makes sense. if co1, 2 and 3 rings
ext 101, 105, 107, and ext 107 decides to fwd all calls to ext 120.
other stations calling 107 will fwd to 120, but co1-3 calls will not.
if they did, you've just forwarded all co1-3 calls to ext 120, bad if
ext 101 is your receptionist. now if co 1-3 was set for dil 1:1 to 101,
ext 101 now owns those co calls and WILL fwd to another ext.
hope that make some sense, and you might see ways to get what you are
trying to accomplish.
-larry
[EMAIL PROTECTED] wrote:
>I have found that when setting up intercept routing for my CO5 (TKG5) that
>calls are directed to my EXT 114 which has all calls forwarded to voice mail
>but when a call arrives through the intercept routing (PGM409 DAY) it does not
>pass the DPITS info and the caller just hears the general voice mail system
>greeting. When intercom dialing EXT 114 I hear the proper voice mail for EXT
>114. In night mode I used DIL 1:1 to direct calls to EXT 114 and it works
>fine by playing the proper voice mail box message. Does anyone know why this
>info isn't passed during an intercept directed call?
>
>Thank you,
>Jon Osborne
>
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