At 09:21 AM 7/27/2005, George Gleason wrote: >....And that in turn means that if ATHQ.com attempts to sell products >for which manufacturer require certified dealer status or equivalent, >and they are selling outside of the limits of the dealer agreement >terms, then they are engaged in FRAUD, plain and simple. > >The fraud occurs because buyers have legitimate grounds to expect a >certain level of service from an authorized dealer or rep for a major >manufacturer as per the manufacturer's advertising; and the >unauthorized "dealer" is profiting from that association while not >living up to the manufacturer's terms. This in turn also harms the >manufacturer's legitimate interest in its brand equity and product >reputation. > >Panasonic, for one, does not tolerate that kind of BS, and pursues >legal action where necessary. Panasonic's dealer agreement specifies a >maximum 4-hour transportation radius to client sites, and forbids >advertising of prices online, specifically to prevent the selling of >product outside of a dealer's service radius. The point being that a >dealer should be able to dispatch a technician to a site for emergency >repairs on a same-day basis if needed, and the technician must be able >to get to site with adequate time to complete a repair. > >Those fraudulent "dealers" don't know or care what they're selling, and >their customers end up buying equipment that can't be serviced. In >some cases, can't even be installed because it takes a certified dealer >to provide the legitimate software for the product (e.g. Panasonic >KXTDA).
The salient point is that ATHQ is not a "dealer" so they're not subject to a dealer agreement. The TDA's are imported from Canada, thus the TDA-30. There's always going to be someone who will sell something for a small margin or at a loss. And there will always be buyers who will buy something because it's a good deal. Panasonic can't stop that. I could get on my soapbox and state that I won't support an end user who doesn't buy from me, but those surcharges are too sweet to pass up :-) Carl Navarro _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
