Michael I think I got the point. I was reading in the user guide about page pick up. The only way it works is if the stations and the page are in the same group. I separated the phones and the pa system by making two groups. When ever the pa system used 3310 the stations could not pick up the call. Funny thing is the kxtd actually puts the line on hold and it blinks so any one can just press the blinking button. As soon as I put the pa port in with group one the *43 worked like a charm. I think that the default software settings are that the external page is in every group. If I would have left things alone I would have never had the problem in the first place. The voice mail places the call on some sort of consult hold, kind of like exclusive hold. All other buttons with that line stay steady red, as if they were in use. If it ain't broke don't fix it.
Michael Karaman wrote: >*43 PLUS THE PAGING GROUP NUMBER SHOULD DO THE TRICK. IF YOU ARE PAGING TO >GROUP 10 (*3310), THEN *4310 SHOULD DO IT. > > > >Michael Karaman >President >The Phone Network, Inc. >4424 Bragg Blvd., Suite 101 >Fayetteville, NC 28303 >910-222-1234 Fax 484-1234 > >Direct Line 910-222-1030 >http://www.thephonenetwork.us/ > > > > > >-----Original Message----- >From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of >Ross Lindahl >Sent: Friday, June 03, 2005 10:12 AM >To: KXT Mailing list >Subject: KX-T: [Fwd: tda 50 and tvs 125] > > > >Ladies and Gents >I am setting up a tda50 and tvs125. All calls come in via ext 500 to vm. >Custom greeting 1 answers calls in day mode. Callers have options for >transferring calls to departments. The choices are hardware dept. dial 2 >(group 603), lumber dept. dial 3 (group 604) . They can also dial any >extension that they want. Voice mail then dials the ext weather it is a >group or an individual ext. The call rings at the ext when dialed. When >the call goes unanswered from that point they have the option to page >the person ( voce mail options). When vm uses the pa system it puts the >caller on hold and then dials *3310 for the external page port. I hear >the vm page with the mail box owners name and saying you have a call. >The caller hears music on hold just like they are on hold. The buttons >that are programmed for lines one through eight do not blink for an on >hold condition, they are steady red light. How does the customer pick up >the call. I have tried several call pick up codes. I am stuck. I used >codes *40 through *43 to pick up the calls. Nothing seems to work. I >need to know how to fix the problem. I set this up on a kxtd816 and a tvs50 >and the line that is in use blinks just like it is on hold and I hear the vm >announce the call. I can press the blinking button on any phone to pick it >up. > > > > > >_________________________________________________________________ >KX-T Mailing list --- http://kxthelp.com/ >Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > > >_________________________________________________________________ >KX-T Mailing list --- http://kxthelp.com/ >Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
