did you try to dail the same number manual by plug tel & you hear the back ans ? maybe the problem from the ather end. ---------- > From: Bob Bruskin <[EMAIL PROTECTED]> > To: kxt help <kxt@kxthelp.com> > Subject: KX-T: KX-TA624 Credit Card Swiper on Extension > Date: Thursday, March 24, 2005 7:16 AM > > Customer had Credit Card Swiper dedicated to his Line 1. Had to wait for
> the line to be free to use the swiper. I suggested [and have successfully > accomplished this on many installations] connecting the swiper to an > extension port so that it picks up any free line [he has two]. I have > reprogrammed the swiper to dial 9, pause, then dial the 1-800 number. > > Problem: When it picks up line 1, the process goes right through. If line > 1 is busy and it picks up line 2, the call does not go through. I have > monitored the line with a butt set and confirmed that it dials the 9, gets > the outside line, and dials. the modem at the other end does not answer > when the call goes out on Line 2, yet it is fine on line 1. Both lines are > clear and if I use a butt set, I can complete calls through the back of the > swiper on either line. There are no restrictions programmed for either line > that I could find. I did not do the original install.. > > Any thoughts? > > Bob Bruskin > Halstead Electronics Ltd. > > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt