did you try to dail the same number manual by plug tel  & you hear the back
ans ?
maybe the problem from the ather end.
----------
> From: Bob Bruskin <[EMAIL PROTECTED]>
> To: kxt help <kxt@kxthelp.com>
> Subject: KX-T: KX-TA624 Credit Card Swiper on Extension
> Date: Thursday, March 24, 2005 7:16 AM
> 
> Customer had Credit Card Swiper dedicated to his Line 1.  Had to wait for

> the line to be free to use the swiper.  I suggested [and have
successfully 
> accomplished this on many installations] connecting the swiper to an 
> extension port so that it picks up any free line [he has two]. I have 
> reprogrammed the swiper to dial 9, pause, then dial the 1-800 number.
> 
> Problem:  When it picks up line 1, the process goes right through.  If
line 
> 1 is busy and it picks up line 2, the call does not go through.  I have 
> monitored the line with a butt set and confirmed that it dials the 9,
gets 
> the outside line, and dials.  the modem at the other end does not answer 
> when the call goes out on Line 2, yet it is fine on line 1.  Both lines
are 
> clear and if I use a butt set, I can complete calls through the back of
the 
> swiper on either line. There are no restrictions programmed for either
line 
> that I could find.  I did not do the original install..
> 
> Any thoughts?
> 
> Bob Bruskin
> Halstead Electronics Ltd. 
> 
> 
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