Kim,

Try this,  disconnect power and open the cabinet and make sure all the circuit boards 
are pushed all the way in, seated well.
We had a customer with this type of problem. After seating the circuit boards better 
they haven't called back. They had only one expansion card.  I actually put a little 
styrofoam in the case, just enough to comfortably keep the board from wiggling.

Charles

Charles Patterson
Global Communications
Tarrytown, NY
[EMAIL PROTECTED]
  ----- Original Message ----- 
  From: Kim Knapp 
  To: 'KXT' 
  Sent: Monday, November 10, 2003 10:05 PM
  Subject: KX-T: False Offhooks


  During the first year or so of using our KX-TA624 the "garage" line would go
  off-hook by itself on average about 1-2 times a month, when it was still
  physically on-hook. About a month ago the "spa" line started doing the same
  thing. I disconnected the two lines from the 624 at the system end about 2
  weeks ago. Since then, a third line, "mudroom", went off-hook by itself
  overnight. Again, the phone was phyically on-hook. Each time this happens
  the offending inside line grabs the outside line which eventually goes into
  lockout at the central office and the inside line also goes into lockout.
  Has anyone else seen this? The two lines that I disconnected haven't caused
  a problem, yet, but I have a hard time believing that all three of these
  lines have physical problems. Each line is Cat5 cable and they range in
  length from about 90' to the garage to about 30' to the mudroom. I have
  checked for shorts and opens on these lines and they look ok.

  Kim



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